Health Matters (West) Newsletter

West Region Health Matters Newsletter Header image

This quarterly newsletter provides information about your TRICARE benefit. This stateside edition contains information specific to beneficiaries living in the West Region. Check the map to find your region.

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Issue 4 | 2025

  • Learn your 2026 TRICARE health plan costs
    As 2025 comes to a close, now is the time to start thinking about your family’s health care options for next year. You should know that your TRICARE health plan costs will change starting Jan. 1, 2026. Depending on your plan, these costs may include enrollment fees, premiums, cost-shares, and copayments.

  • Get your RSV and flu immunizations with TRICARE
    Respiratory illnesses like respiratory syncytial virus, or RSV, and flu can spread quickly, especially during the fall and winter months. However, there’s an easy way to reduce your risk of serious illness—get vaccinated. TRICARE covers both RSV and flu immunizations for eligible beneficiaries, helping protect you and your family this season.

  • Preview your 2026 TRICARE pharmacy costs
    Do you get prescription drugs through the TRICARE Pharmacy Program? You may have new copayments starting Jan. 1, 2026. The National Defense Authorization Act for Fiscal YearOctober 1 - September 30 2018 established TRICARE prescription drug costs. The costs will be in effect through Dec. 31, 2027.

  • TRICARE Open Season 2025: Understanding your TRICARE health plan options
    Have you ever wondered about the differences between the various TRICARE plans? With TRICARE Open Season 2025 underway, now is a perfect time to learn about TRICARE’s wide range of coverage options. Knowing the differences will ensure the right coverage for you and your family members.

  • TRICARE Open Season 2025: Understanding eligibility
    For many TRICARE beneficiaries, TRICARE Open Season is the time to make a change to your health plan. Open season is the annual period when you can enroll or change your health care plan for the following year. This year, TRICARE Open Season began Nov. 10 and ends Dec. 9. Changes you make during open season are effective on Jan. 1, 2026.

  • Is your provider in-network? 
    Did you know if you see a provider who isn’t in-network, you may have to pay point-of-service fees? When using a network provider, you’ll pay less out-of-pocket, you only have to pay your cost-shareA percentage of the total cost of a covered health care service that you pay. to the provider, and your provider will collect the rest directly from TRICARE.

  • Child care from newborn through adolescence
    We know your child’s health is very important to you. Whether you’re looking for information about newborn immunizations or annual physicals for your teenager, TRICARE West Region has many resources for you.

FAQ image

How do I get a copy of my immunization records?

It depends on where you got your immunizations. If you got your shots from a:

  • Civilian provider or pharmacy (including overseas), you must request a copy from the provider or pharmacy.
  • Military hospital or clinic, you may get copies of your records online. This applies stateside and overseas. Follow the steps below to get your shot records online.
  1. Log in to MHS GENESIS.
  2. Select the Health Records tab. 
  3. Select the records you want to see. You can view or print your records. 

If your records aren’t available online, visit the Request Archived Health Records page to learn how to get copies of your archived records.

Note: You can also get your shot records from your state's health department if you live in the U.S. or a U.S. territory. Some states also participate in the Immunization Information Systems.

How do I change my primary care manager?

To change your PCM:

To learn more, visit Find/Change My Primary Care Manager. 

Contact Information
 
West Region Contractor (TriWest Healthcare Alliance)
888-TRIWEST (874-9378)

Referrals and authorizations

You can do more than just check the status of your referrals and authorizations in the West Region Beneficiary Portal. You can see your status, referral letters, and medication lists. You can pick a different provider and decline care if you no longer need it. You can also appealThe action you take if you don’t agree with a decision made about your benefit. denied referrals and authorizations.

View the Referral and Authorization quick reference guide to learn more.

Last Updated 11/25/2025