Technical Help
Having problems logging into a partner website? Find the right technical help contacts below.
Medical and General
| TRICARE West Region (TriWest Healthcare Alliance) |
General Questions: 888-TRIWEST (874-9378) |
|---|---|
| TRICARE East Region (Humana Military) |
800-444-5445 |
| TRICARE Overseas Region (International SOS) |
General Questions: Find your location-specific phone number. |
| DMDC/DEERS and milConnect |
Technical Support: 800-477-8227 Benefits Support: 800-538-9552 Starting May 21st, myAuth will begin replacing DS Logon for MILCONNECT access. Learn More About the myAuth Transition. |
| MHS GENESIS |
800-600-9332 or DSN 312-838-3000 |
Dental and Pharmacy
| TRICARE Dental Program (United Concordia) |
CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Toll-Free: 844-653-4061 TDD/TTY: 711 OCONUSAreas outside of the 50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Toll-Free: +1-844-653-4060 |
|---|---|
| Active Duty Dental Program (United Concordia) |
CONUS: 866-984-2337 OCONUS: +1-844-653-4058 |
| TRICARE Pharmacy Program (Express Scripts) |
Beneficiary Technical Assistance: 877-363-1303 Website Technical Assistance: 800-711-5672 |
Claims
| TRICARE For Life Claims (Wisconsin Physician’s Service) | Call 866-773-0404 Monday through Friday, 8 a.m. to 11 p.m. ET (TDD: 866-773-0405) TFL Login Assistance TFL Claims FAQs |
|---|---|
| East and West Region Claims |
East Web Help Desk: 800-444-5445 West Web Help Desk: 888-TRIWEST (874-9378) |
myAuth is replacing DS Logon for milConnect access. Learn more about the myAuth transition.
Attention TRICARE Users: myAuth will roll out in phases. This began with milConnect and ID Card Office Online on May 21. Over time, all DOD applications that use DS Logon will transition to myAuth.
Last Updated 5/20/2025