Technical Help
Having problems logging into a partner website? Find the right technical help contacts below.
Medical and General
| Health Net Federal Services (West) |
1-800-368-3665 (DS Logon support) 1-844-866-WEST (9378) (General Questions) |
|---|---|
| Humana Military (East) | 1-800-444-5445 Phone Shortcuts |
| International SOS (Overseas) | Your number depends on your location: http://www.tricare-overseas.com/contact-us/ Grievances, Complaints, and Compliments: TOPGlobalQualityAssu@internationalsos.com FAQs |
| DMDC/DEERS/milConnect | 1-800-477-8227 (Technical Support) 1-800-538-9552 (Benefits Support) FAQs |
| TOL (TRICARE Online) | |
| MHS GENESIS | 1-800-600-9332 or DSN 312-838-3000 |
Dental and Pharmacy
| United Concordia (TRICARE Dental Program) | CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Toll Free: 844-653-4061 OCONUSAreas outside of the 50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Toll Free: 844-653-4060 United Concordia TDD/TTY service for the hearing impaired: 711 |
|---|---|
| United Concordia (Active Duty Dental Program) | CONUS: 1-866-984-2337 OCONUS: 1-844-653-4058 addpcs@ucci.com Website |
| Express-Scripts (Pharmacy) | 1-877-363-1303 (Beneficiary Technical Assistance) 1-800-711-5672 (Website Technical Assistance) DOD.customer.relations@express-scripts.com FAQs |
Claims
| Wisconsin Physician's Service (TRICARE For Life Claims) | 1-866-773-0404 Monday through Friday 7 a.m. to 10 p.m. CST 1-866-773-0405 (TDD) Login Assistance FAQs |
|---|---|
| East and West Region |
1-800-444-5445 (East Web Help Desk) 1-800-440-3114 (West Web Help Desk) 1-800-259-0264 (West EDI Provider Help Desk) |
Last Updated 10/19/2023