Our contractor partners help deliver the TRICARE benefit to our beneficiaries around the world.

Regional Contractors

The regional contractors provide health care services and support beyond what's available at military hospitals and clinics for all health plan options except TRICARE For Life (in the U.S. and U.S. Territories) and the US Family Health Plan.

In each region, they manage:

  • Provider networks
  • Toll-free customer service call centers
  • Enrollment, referrals, authorization and claims processing
  • Beneficiary and provider education
HealthNet Federal Services logo

West RegionClick to closeAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming. Contractor
Health Net Federal Services, LLC


East RegionClick to closeUnder the new regional contracts, the East Region is a merger of the North and South Regions and includes: Alabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin. Contractor
Humana Military, a division of Humana Government Business

International SOS Logo

Overseas Contractor
International SOS Government Services, Inc.
Country-Specific Toll-free Numbers

Other Contractors

The regional contractors don't provide assistance for pharmacy, dental, TRICARE For Life (in the U.S. and U.S. Territories) or the US Family Health Plan.


Pharmacy Contractor
Express Scripts, Inc.

United Concordia Logo

Active Duty Dental Program Contractor
United Concordia

United Concordia Logo
TRICARE Dental Program Contractor
United Concordia
CONUS Toll Free: 844-653-4061
OCONUS Toll Free: 844-653-4060 
TDD/TTY service for the hearing impaired: 711
 WPS-TFL Logo TRICARE For Life Contractor
(in the U.S. and U.S. Territories)
Wisconsin Physicians Service
US Family Health Plan Logo US Family Health Plan
1-800-74-USFHP (1-800-748-7347)

Last Updated 1/15/2019