Health Matters (Overseas) Newsletter
This quarterly newsletter provides information about your TRICARE benefit. This edition contains information specific to beneficiaries living overseas.
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Issue 1 | 2026
- Patient advocates, Beneficiary Counseling and Assistance Coordinators, and Debt Collection Assistance Officers: Resources to help you with your TRICARE benefit
Have you ever had a question about your TRICARE benefit that left you confused or frustrated? There are resources that can help you with your questions or concerns. To get help, start by contacting the right resource. You can resolve many TRICARE concerns by contacting your regional contractor or the DMDC/DEERS Support Office first. - Retirement changes your TRICARE coverage: Learn what to do if you’re retiring in 2026
Are you getting ready to retire from active duty or the National Guard or Reserve? You should know there are some steps to take to ensure your TRICARE coverage continues as you make the transition to civilian life. This article explains what you need to do to keep your TRICARE benefit in retirement. - TRICARE-allowable charges and balance billing: What you need to know
You may have heard the terms “allowable chargeThe maximum amount TRICARE pays for each procedure or service. This is tied by law to Medicare's allowable charges.” and “balance billing.” But what do these terms mean when you have TRICARE? Keep reading to learn more about different types of TRICARE-authorized providers and what they’re allowed to charge you. -
How to enroll your newborn in TRICARE
Welcoming a new member to your family is a major milestone. Enrolling your newborn in TRICARE is an important step to make sure they have health care coverage from day one. The exact process and timing depend on where your baby is born. -
Beware of MHS GENESIS scam sites: Learn how you can protect your health information
If you get care at a military hospital or clinic, the MHS GENESIS Patient Portal is your main tool for managing your care online. You can use it to send secure messages, check test results, review appointments, and more. Unfortunately, scammers can create fake websites that look like official MHS GENESIS pages. These sites try to trick you into sharing personal or health information.
How do I find an urgent care clinic?
Use the TRICARE Overseas provider directory.
Be sure to follow the rules of your plan. Visit Urgent Care to learn more.
Note: If it’s after hours or you aren’t sure if you need to see a doctor, check with the Military Health System Nurse Advice Line. It’s available 24/7 by phone, web chat, and video chat.
Who do I contact when I have a billing question?
It depends on what the bill is for. After you visit a doctor, dentist, or pharmacy, you get an explanation of benefits. You get:
- A medical EOB for a medical visit.
- A dental EOB for a dental visit.
- A prescription drug EOB for a pharmacy visit.
An EOB isn’t a bill. It’s an itemized statement that shows how TRICARE paid on your claim and what you owe your provider (if anything). If you get a bill from a provider, check your EOB to see if you owe the provider.
If you still have questions after you review your EOB or you don’t have an EOB for the bill you got, call your TRICARE contractor:
- Medical and Pharmacy EOBs: Call the TRICARE Overseas contractor (International SOS).
- Dental EOBs: Call the TRICARE Dental Program contractor (United Concordia).
FAQs: Obesity Management and GLP-1 Coverage Overseas
A new guide with information about TRICARE coverage of obesity management and GLP-1 medications for overseas beneficiaries is now available.
What features are available on the MyCare Overseas Beneficiary app?
The MyCare OverseasTM Beneficiary App lets you manage referrals, authorizations, and appointments. It also has features that include:
- Health care provider search
- Automated ChatBot FAQs
- Direct live chat with the TRICARE Overseas Program Beneficiary Support Center
- Translation help and language support
For more information on the app, including instructions on how to download it on your mobile device, visit MyCare Overseas Beneficiary Mobile App & Portal or watch this short overview video.
Reminder: Track your appointments on the app and submit feedback!
Once you’ve scheduled an authorized medical appointment with your provider, be sure to record it in the app for easy tracking and Clinical Quality feedback purposes. The app will then remind you after your appointment to submit a care experience feedback survey. Recording your scheduled appointment in the app will also help facilitate the collection of your medical records, ensuring your seamless continuity of care.
Last Updated 2/23/2026