Faster information? Try email or text (West Region)

Want to receive information faster? You can change your notifications to email or text message by updating your communication preferences in the TRICARE West Region Beneficiary Portal.

Regardless of your choices, you’ll continue to receive portal notifications. Your email notifications will go to the personal email you have on file with the Defense Enrollment Eligibility Reporting System(DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. You need to register in DEERS to get TRICARE.. When choosing text, you must opt in to the Text Message Authorization at the bottom of the screen and enter a telephone number.

To update your communication preferences, once logged in to the portal, choose the down arrow next to “Logged in as” in the upper right corner. Then click “Profile.” Choose “Open” on the right side of the Communications box.

Be sure to click “Save” to save your preferences.