Secure Email/Chat
Is there another way to reach a TRICARE contractor other than over the phone?
Yes. See the table below for other options.
| TRICARE Contractor | Contact Method |
|
TRICARE East |
Send a secure message. You must have an account to use this option.
|
|
TRICARE West |
Send a secure message. You must have an account to use this option. |
|
TRICARE Overseas |
Send a secure message. You must have an account to use this option. Use the MyCare Overseas™ Beneficiary Mobile App for 24/7 assistance. |
|
TRICARE For Life |
Send a secure message. You must have an account to use this option. |
|
Active Duty Dental Program |
Email for customer service: addpdcf@ucci.com Email for questions about authorizations or appeals: addpcm@ucci.com Online contact form |
|
TRICARE Dental Program |
Online form submission |
|
TRICARE Pharmacy Program |
Email DOD.customer.relations@express-scripts.com. |
Last Updated 8/18/2025