Secure Email/Chat
Is there another way to reach a TRICARE contractor other than over the phone?
Yes. See the table below for other options.
| TRICARE Contractor | Contact Method |
|
TRICARE East |
Send a secure message. You must have an account to use this option.
|
|
TRICARE West |
Send a secure message. You must have an account to use this option. |
|
TRICARE Overseas |
Send a secure message. You must have an account to use this option. Use the MyCare Overseas™ Beneficiary Mobile App for 24/7 assistance. |
|
TRICARE For Life |
Send a secure message. You must have an account to use this option. |
|
Active Duty Dental Program |
Email for customer service: addpdcf@ucci.com Email for questions about authorizations or appeals: addpcm@ucci.com Online contact form |
|
TRICARE Dental Program |
Online form submission |
|
TRICARE Pharmacy Program |
Email DOD.customer.relations@express-scripts.com. |
myAuth is replacing DS Logon for milConnect access. Learn more about the myAuth transition.
Attention TRICARE Users: myAuth will roll out in phases. This began with milConnect and ID Card Office Online on May 21. Over time, all DOD applications that use DS Logon will transition to myAuth.
Last Updated 8/18/2025