Secure Messaging

What is secure messaging?

Secure messaging lets you talk privately with your military health care team through the MHS GENESIS Patient Portal. With secure messaging, you can:

• Ask questions and get nonemergency health care advice.
• Request referrals.
• Ask your doctor to renew your prescriptions.

How do I send a secure message?

1. Log in to the MHS GENESIS Patient Portal.
2. Click “Messaging” in the top option bar.
3. Click on “Inbox” in the left-side column.
4. Choose “Send a Message” to create a message to your health care team.