Secure Patient Portal

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is the secure patient portal to access your Military Health System health record and virtually interact with your health care team. There are three ways to access your medical information MHS GENESIS through a DS Logon account.

See how to get one; with a Common Access Card; or with a Personal Identify Verification.  

The MHS GENESIS Patient Portal gives you a direct view and 24/7 access into your current medical and dental health records. You can:

  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain laboratory and test results.
  • Exchange secure messages with your health care team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.

You can visit the MHS GENESIS Patient Portal.

Once your record is created, you’ll be able to see your health data in MHS GENESIS.

You can also access the MHS GENESIS Patient Portal from your military hospital or clinic website. Find your military hospital or clinic website.

Once you get to your military hospital or clinic website, click “Patient Portal” in the top right-hand corner of the home page.

Yes. DOD, VA, the U.S. Coast Guard and the National Oceanic and Atmospheric Corps are all implementing this new single, common electronic health record that will stay with a service member from the time of their entry into the military through veteran status.

For questions regarding accessing your patient portal through DS Logon, visit: https://myaccess.dmdc.osd.mil/identitymanagementDS LOGON; or contact the Defense Manpower Data Center at: (800) 368-3665.

For support relating to MHS GENESIS Patient Portal issues, please contact: the Global Service Center at (800) 600-9332, or your local Patient Portal Champion.

We strive to maintain the most advanced cybersecurity capabilities in the world. DOD cybersecurity tools and personnel are embedded within the datacenter boundary to ensure the data MHS GENESIS exchanges is monitored, protected, and defended from cyberattacks. We established and maintain continuous cyber assessments. The DOD sets the standard for cybersecurity, and we invested significant time and resources to satisfy those requirements.

If you are in your Patient Portal, and having issues, please contact the Global Service Center at 1-(800) 600-9332.

 

Resources for MHS GENESIS

There may be times when the MHS GENESIS Patient Portal is unavailable due to scheduled maintenance or technical problems. Learn more.

Any websites that reference MHS GENESIS or other information about MHS GENESIS that aren't part of the .mil domain aren’t official government websites or affiliated with the Department of Defense or Military Health System. For your cyber safety, only use official websites.

If you have questions about the MHS GENESIS, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-421-3000, available 24/7. Or, visit https://patientportal.mhsgenesis.health.mil.

Last Updated 12/2/2025