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The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Defense Health Agency may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
Click on “Inbox” in the left-side column, and choose “Send a Message” to create a message to your primary care manager.
MHS GENESIS Secure Messaging FAQs
You can exchange messages with your health care team, ask questions, and get nonemergency health care advice.
To access secure messaging:
Log in to the MHS GENESIS Patient Portal.
Click “Messaging” in the top option bar.
Click “Inbox” in the left-hand column.
Select “Send a Message” to create a message to your health care team.
Yes, the MHS GENESIS Patient Portal has replaced the TRICARE Online Patient Portal as the new electronic health record. It’s being used at all military hospitals and clinics.
You can get IT support from our 24/7 Global Service Center at 800-600-9332. If you have a Common Access Card, or CAC, you can chat or email through our online services portal.
For questions on accessing the patient portal through DS Logon, visit the DS Logon page or call DMDC at 800-368-3665.
Attention TRICARE Users:myAuthwill roll out in phases. This began with milConnect and ID Card Office Online on May 21. Over time, all DOD applications that use DS Logon will transition to myAuth.
