My Military Health Scheduled Virtual Visits

My Military Health Scheduled Virtual Visits are video appointments that give you the flexibility to meet with your provider at a time and place that’s convenient and comfortable for you. You may use this feature for care you get at a military hospital or clinic.

All you need is a smartphone, tablet, or computer with a camera and speaker with a strong internet connection.

Note: If you don’t have access to a smartphone, tablet, or computer, you may schedule a phone appointment.

You can schedule video visits for: 

  • Primary care appointments 
  • Specialty careSpecialized medical/surgical diagnosis, treatment, or services a primary care provider isn’t qualified to provide. follow-ups 
  • Treatment plan maintenance 
  • Prescription care management 

There are two ways to schedule a video appointment. You can either: 

Once your video visit is confirmed: 

  • Depending on your preferred method of communication, you’ll either get a confirmation email or a text message with the date and time of your appointment.  
  • 72 hours before your appointment, you'll get your session link. 
  • On the day of your video visit, you’ll get a link to your virtual visit 30 minutes before the appointment time. You can join up to 15 minutes before your video appointment begins. 

Here are some helpful tips when joining a Scheduled Virtual Visits appointment:  

  • Find a private area where you can talk to your provider without distractions. 
  • Make sure your device has a strong and stable internet connection. 
  • To begin, open the session link in the text or email you received.   

Last Updated 1/13/2026