Secure Patient Portal

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is the secure patient portal to access your Military Health System health record and virtually interact with your healthcare team.

Log In or Register

Your Health Results — Ready Sooner

Looking for test results and clinical notes from your military hospital or clinic? You can review the following information in your MHS GENESIS Patient Portal as soon it’s ready: 

  • Lab results
  • Radiology reports
  • Pathology reports
  • Clinical notes

Here are some helpful tips to keep in mind.

  • Results may be posted before your provider or care team has reviewed them. You’ll receive a portal alert when new information is available. You can review your results in the portal or wait to discuss them with your provider.
  • Your provider will review your results. Your care team will contact you if your results need immediate attention or additional discussion.
  • Take time to review. Read your results carefully. The portal may include explanations for certain values or findings. Some results may be sensitive or emotionally difficult to see. If you have questions or concerns, you can reach out to your care team.

Frequently Asked Questions

The MHS GENESIS Patient Portal gives you a direct view and 24/7 access into your current medical and dental health records. You can:

  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain laboratory and test results.
  • Exchange secure messages with your healthcare team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.

Log in to the MHS GENESIS Patient Portal.

Once your record is created, you’ll be able to see your health data in MHS GENESIS.

You can also access the MHS GENESIS Patient Portal from your military hospital or clinic website.

  1. Find your military hospital or clinic website.
  2. Once you get to your military hospital or clinic website, click “Patient Portal” in the top right-hand corner of the home page.

Yes. DOD, VA, the U.S. Coast Guard and the National Oceanic and Atmospheric Corps are all implementing this new single, common electronic health record that will stay with a service member from the time of their entry into the military through veteran status.

For questions about accessing your patient portal through myAuth, visit myAuth FAQs or contact DMDC at 800-368-3665.

For support with MHS GENESIS Patient Portal issues, contact the Global Service Center at 800-600-9332, or your local Patient Portal Champion.

We strive to maintain the most advanced cybersecurity capabilities in the world. DOD cybersecurity tools and personnel are embedded within the datacenter boundary to ensure the data MHS GENESIS exchanges is monitored, protected, and defended from cyberattacks. We established and maintain continuous cyber assessments. The DOD sets the standard for cybersecurity, and we invested significant time and resources to satisfy those requirements.

Resources for MHS GENESIS

Sign in or register
Refill and track prescriptions.
View your health records.
Send a secure message to your health care team.
Cybersafety Tip: Using MHS GENESIS

Any websites that reference MHS GENESIS or other information about MHS GENESIS that aren’t part of the .mil domain aren’t official government websites or affiliated with the Department of Defense or Military Health System. For your cybersafety, only use official websites.

Do you have questions about the MHS GENESIS Patient Portal? You can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-421-3000, available 24/7. Or, visit the MHS GENESIS Patient Portal.

Patient Portal Outages

There may be times when the MHS GENESIS Patient Portal is unavailable due to scheduled maintenance or technical problems. Learn more about patient portal outages.

Scheduled Downtime: Oct. 22, 6-7 a.m. ET

The MHS GENESIS Patient Portal will be down for maintenance on Oct. 22 from 6-7 a.m. ET to update security certificates. Users should log out of the Patient Portal before the scheduled downtime. During the downtime, prescription refills will remain available via your military pharmacy’s automated phone system.

You can call the DHA Global Service Center if you encounter any issues after the update.

Last Updated 10/7/2026