TRICARE Prime

TRICARE Prime is available in Prime Service AreasGeographic areas in the U.S. where we offer TRICARE Prime. They ensure medical readiness of active duty by adding to the capability and capacity of military hospitals and clinics. Prime Service Areas were also built around the Base Realignment and Closure sites.. To see if you live in a Prime Service Area, you can:

• Check your ZIP code in the TRICARE Plan Finder. 
• Call your regional contractor.

If you don’t live in a Prime Service Area, you can:

• Waive your drive time standards and enroll if you live within 100 miles of a primary care manager.
• Use the Plan Finder to learn about your other options.

Step 1: Choose a Primary Care Manager

You may choose a military or network provider as your PCM. If you don’t list a PCM on your enrollment form, we’ll choose one for you. Your PCM must be in a Prime Service Area. 

Military Provider	You may have to enroll at a military hospital or clinic if you live within the facility's enrollment area. Find a military hospital or clinic. If you live within 30 minutes, call your regional contractor first.
Network Provider	If you don’t have to enroll at a military hospital or clinic, you can choose a network provider as your PCM. Find a network provider: East Region West Region Call the provider first to see if they’re accepting new patients.

Step 2: Complete the Enrollment Application

• Enroll all family members on one enrollment form.
• Send enrollment fees (if applicable) with your enrollment form.
• If you have questions or if you have special circumstances, call your regional contractor first to discuss your options.
• These enrollment options are for new enrollments, TRICARE Open Season enrollments, and qualifying life event enrollments.

Online1	Go to the milConnect website. Click the “Benefits” tab. Click on “Beneficiary Web Enrollment (BWE).”
Phone	Call your regional contractor: East Region—Humana Military: 800-444-5445 West Region—TriWest HealthCare Alliance: 888-874-9378
Mail or Fax	Mail your enrollment form to your regional contractor. The address is on the form. East Region enrollment form    West Region enrollment form

¹ You can only enroll online if you live in a Prime Service Area. You need a Common Access Card (CAC), DFAS (MyPay) account, or DS Logon to log in to the Beneficiary Web Enrollment website.

Step 3: Get Started With TRICARE Prime

Your regional contractor will notify you when your enrollment is processed. Once enrolled, you can log in to milConnect to download your enrollment card and get your PCM’s name and phone number.