TRICARE Prime

TRICARE Prime is available in Prime Service AreasGeographic areas in the U.S. where we offer TRICARE Prime. They ensure medical readiness of active duty by adding to the capability and capacity of military hospitals and clinics. Prime Service Areas were also built around the Base Realignment and Closure sites.. To see if you live in a Prime Service Area, you can:

If you don’t live in a Prime Service Area, you can:

  • Waive your drive time standards and enroll if you live within 100 miles of a primary care manager
  • Visit the Plan Finder to learn about your other options

Step 1: Choose a Primary Care Manager (PCM)

You may select a military or network provider as your PCM. If you don't list a PCM on your enrollment form, we will select one for you.

Military Provider

You may have to enroll at a military hospital or clinic if you live within the facility's enrollment area.

Network Provider

If you don’t have to enroll at a military hospital or clinic, you can select a network provider as your PCM.

Step 2: Complete the Enrollment Application

  • Enroll all family members on one enrollment form
  • Send enrollment fees (if applicable) with your enrollment form
  • If you have questions or if you have special circumstances, call your regional contractor first to discuss your options.
Online*

Go to the milConnect website and click on the “Benefits” tab, and then click on “Beneficiary Web Enrollment (BWE)”

 New enrollment or Qualifying Life Event only.
Phone

Call your regional contractor:

  • East—Humana Military: 1-800-444-5445
  • West—Health Net: 1-844-866-WEST (9378)
 New enrollment, Open Season, or Qualifying Life Event. 
Mail or Fax

Mail your enrollment form to your regional contractor. The address is on the form.

 New enrollment, Open Season, or Qualifying Life Event.

* You can only enroll online if you live in a Prime Service Area. You need a Common Access Card (CAC), DFAS (MyPay) Account, or a DoD Self-Service Logon to log in to the Beneficiary Web Enrollment website.

Step 3: Get Started with TRICARE Prime

You'll be notified by your regional contractor when your enrollment is processed. Once enrolled, you can log in to milConnect to download your enrollment card and get your PCM’s name and telephone number.

TRICARE Prime Pilot Demonstration – Atlanta

Do you live in Atlanta? You may be eligible for a TRICARE Prime Pilot Demonstration. >>Learn More.

Three years after your sponsor’s death…

If you're a surviving spouse, your coverage changes to the same as retired family members. You must pay a single enrollment fee to remain enrolled in TRICARE Prime. Surviving children’s coverage doesn't change.

What happens when I retire from active duty?

You will need to re-enroll and begin paying annual enrollment fees to continue coverage. >>Learn More about Retiring

Go Paperless!

If you’re registered on milConnect, you can sign up to get eCorrespondence. When you do, we’ll notify you by email when your enrollment is active.

Downloading TRICARE Forms

To download an enrollment form, right-click and select to "save-as" or download direct from the WHS Forms Page. For enrollment, use your region-specific DD-3043 form.

Last Updated 11/9/2020