TRICARE Prime

TRICARE Prime is available in Prime Service AreasGeographic areas in the U.S. where we offer TRICARE Prime. They ensure medical readiness of active duty by adding to the capability and capacity of military hospitals and clinics. Prime Service Areas were also built around the Base Realignment and Closure sites.. To see if you live in a Prime Service Area, you can:

If you don’t live in a Prime Service Area, you can:

  • Waive your drive time standards and enroll if you live within 100 miles of a primary care manager.
  • Use the Plan Finder to learn about your other options.

Step 1: Choose a Primary Care Manager

You may choose a military or network provider as your PCM. If you don’t list a PCM on your enrollment form, we’ll choose one for you. Your PCM must be in a Prime Service Area. 

Military Provider

You may have to enroll at a military hospital or clinic if you live within the facility's enrollment area.

Network Provider

If you don’t have to enroll at a military hospital or clinic, you can choose a network provider as your PCM.

  • Find a network provider:
  • Call the provider first to see if they’re accepting new patients.

Step 2: Complete the Enrollment Application

  • Enroll all family members on one enrollment form.
  • Send enrollment fees (if applicable) with your enrollment form.
  • If you have questions or if you have special circumstances, call your regional contractor first to discuss your options.
  • These enrollment options are for new enrollments, TRICARE Open Season enrollments, and qualifying life event enrollments.
Online1
  • Go to the milConnect website.
  • Click the “Benefits” tab.
  • Click on “Beneficiary Web Enrollment (BWE).”

Phone

Call your regional contractor:

  • East Region—Humana Military: 800-444-5445
  • West Region—TriWest HealthCare Alliance: 888-874-9378
Mail or Fax

Mail your enrollment form to your regional contractor. The address is on the form.

1 You can only enroll online if you live in a Prime Service Area. You need a Common Access Card (CAC), DFAS (MyPay) account, or DS Logon to log in to the Beneficiary Web Enrollment website.

Step 3: Get Started With TRICARE Prime

Your regional contractor will notify you when your enrollment is processed. Once enrolled, you can log in to milConnect to download your enrollment card and get your PCM’s name and phone number.

Important milConnect Update

myAuth is replacing DS Logon for milConnect access. Learn more about the myAuth transition.

Attention TRICARE Users: myAuth will roll out in phases. This began with milConnect and ID Card Office Online on May 21. Over time, all DOD applications that use DS Logon will transition to myAuth.

What happens when I retire from active duty?

You'll need to reenroll and begin paying annual enrollment fees to continue coverage. Learn more about retiring.

Downloading TRICARE Forms

To download an enrollment form, right-click and choose “Save Link As” or download directly from the WHS forms page. For enrollment in TRICARE Prime options, TRICARE Select options, or TRICARE Young Adult, use your region-specific DD enrollment form.

West Region Information
Disenrolled from your TRICARE plan in the West Region? Learn how you can reinstate your coverage.

Last Updated 6/17/2025