Resources for Families with Special Needs

If you have a family member with special needs or a serious illness or injury, you may not know where to turn for help. Many resources are available to you and your family. 

Exceptional Family Member Program

The Exceptional Family Member Program is a program specific to your service. It's used to coordinate assignments to support families with special medical and educational needs. For more information about the EFMP:

  • Talk to your service point of contact
  • Call Military OneSource at 800-342-9647

Military OneSource

Whether it's help with child care, emotional support during deployments, relocation information or resources, Military OneSource is there for military personnel and their family members 24/7/365. Military OneSource is available by phone, online, and face-to-face through private counseling sessions in the local community. Find information about:

  • EFMP
  • Special education
  • Training
  • Adults with special needs
  • Federal programs
  • Wellness
  • Resources

Military OneSource Specialty Consultants

Military OneSource specialty consultants offer personalized consultations on such issues as education, special needs, and finances are available for military families with special needs. The service also offers you customized research on community resources and appropriate military referrals. Military OneSource offers a variety of special-needs tip sheets, booklets, CDs, and other materials, which are available at no cost.

Reach a Military OneSource specialty consultant:

  • Stateside (CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands): 800-342-9647
  • Overseas (OCONUSAreas outside of the 50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands): 800-3429-6477
  • Collect from overseas (OCONUS): 1-484-530-5908
  • En español llame al: 877-888-0727
  • TTY/TDD: 800-346-9188
  • Korea DSN: 550-ARMY (2769)

Other Resources

Are you moving?

Talk to your child’s case manager and regional contractor before you move. They can help you find a new doctor and other resources so the transition is smooth with no interruptions in coverage.

Last Updated 5/22/2025