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TRICARE Transition Challenges in the West Region
We are aware of the customer service issues our patients are experiencing in the West Region. Learn more about how we are fixing these issues, including waiving our usual authorization process through March 18.

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Case Management

If you're being treated for chronic, high-risk, high-cost, catastrophic or terminal illnesses, you can get case management services at no extra cost.

Case managers are usually nurses or social workers who can help patients and families figure out complex health care and support systems.

To locate a case manager, contact:

Are you moving?

Talk to your child’s case manager and regional contractor before you move. They can help you find a new doctor and other resources so the transition is smooth with no interruptions in coverage.

Last Updated 1/21/2016