TRICARE covers the use of secure video conferencing to provide medically necessaryTo be medically necessary means it is appropriate, reasonable, and adequate for your condition. services. You connect securely with a provider using a computer or smartphone. This includes for certain:

  • Office visits
  • Preventive health screenings
  • Telemental health services (individual psychotherapy, psychiatric diagnostic interviews and exams, and medication management)
  • Services for End Stage Renal Disease 

Using Telemedicine Services

Not all providers offer telemedicine services. Ask your provider.

Depending on your TRICARE plan, you may first need an authorization or referral. Contact your regional contractor. Active duty service members need a referral for telemental health care.

Telemedicine services don’t include:

  • Audio-only conferencing
  • Phone calls
  • Texting

From March 31, 2020 to May 31, 2020, TRICARE will cover telehealth support for applied behavior analysis (ABA) parent or caregiver guidance services under the Autism Care Demonstration


This list of covered services is not all inclusive. TRICARE covers services that are medically necessary and considered proven. There are special rules or limits on certain services, and some services are excluded.

Last Updated 5/1/2020