Virtual Health
How Can Virtual Health Help Me?
Our virtual health options give you another choice in your health care. You can see providers in the privacy of your own home. Start by choosing from our existing network providers or the options below. *Referrals are required for active duty service members. Effective as of Jan. 1, 2025.
Doctor On Demand
Connect with a high-quality doctor, therapist, or psychiatrist from your smartphone, tablet, or computer. Get treatment online for many common complaints and mental health care when and where you're most comfortable.
Teladoc
Teladoc provides urgent care and behavioral health services, as well as dermatological support, all from the comfort of your home.
Telemynd
Telemynd provides therapy, psychiatry, and medication management services for adults and children aged five and older. Access secure and private mental health care from home with appointments that fit your schedule. No referral required for dependents or non-active duty service members.
Talkspace
SimpliFed
Expressable
Great Speech
Great Speech provides speech therapy for people of all ages. Appointments are available seven days a week with licensed speech therapists. They help children with speech and language delays. They help adults recover from medical conditions. They help seniors with age-related or cognitive changes. Great Speech helps improve communication, cognitive skills, and confidence in daily life, as well as much more.
What Else Should I Know?
Active duty service members need referrals to get urgent care and mental health care. TRICARE Prime ADFMs, retirees, and their families don’t need referrals or authorizations.
TRICARE East Behavioral Health Offerings
Are All Services Available Through Virtual Health?
No, not all services are available this way. Please check with your provider to see which options are available. Virtual health services don’t include texting.
What if I Don’t Have Internet Access?
If you don’t have internet access, you can also call:
- Teladoc: 800-835-2362
- Doctor On Demand: 800-997-6196
- Telemynd: 866-991-2103
- Talkspace: 888-846-4821
- SimpliFed: 888-458-1364
- Expressable: 512-377-6318
Last Updated 11/24/2025