Virtual Health

How Can Virtual Health Help Me?

Our virtual health options give you another choice in your health care. You can see providers in the privacy of your own home. Start by choosing from our existing network providers or the options below. *Referrals are required for active duty service members. Effective as of Jan. 1, 2025.

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Doctor On Demand

Connect with a high-quality doctor, therapist, or psychiatrist from your smartphone, tablet, or computer. Get treatment online for many common complaints and mental health care when and where you're most comfortable.

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Teladoc

Teladoc provides urgent care and behavioral health services, as well as dermatological support, all from the comfort of your home.

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Telemynd

Telemynd provides therapy, psychiatry, and medication management services for adults and children aged five and older. Access secure and private mental health care from home with appointments that fit your schedule. No referral required for dependents or non-active duty service members.

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Talkspace

Talkspace offers therapy for adults and teens 13 years and older. They also provide psychiatry and medication management for adults 18 years and older.

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SimpliFed

Are you looking for online lactation support? SimpliFed offers ongoing care during your baby-feeding journey. You can access covered visits, education classes, and 24/7 support from baby feeding experts. This all takes place through a mobile app at no cost to you. 

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Expressable

How does speech therapy in the convenience of your home sound to you? Expressable provides just that; personalized, face-to-face speech therapy from home. They offer weekly education and caregiver support. They also assist with goal tracking to help you, or your child, improve communication skills.

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Great Speech

Great Speech provides speech therapy for people of all ages. Appointments are available seven days a week with licensed speech therapists. They help children with speech and language delays. They help adults recover from medical conditions. They help seniors with age-related or cognitive changes. Great Speech helps improve communication, cognitive skills, and confidence in daily life, as well as much more. 

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What Else Should I Know?

Active duty service members need referrals to get urgent care and mental health care. TRICARE Prime ADFMs, retirees, and their families don’t need referrals or authorizations.

Virtual Health FAQs

TRICARE East Behavioral Health Offerings

Are All Services Available Through Virtual Health?

No, not all services are available this way. Please check with your provider to see which options are available. Virtual health services don’t include texting.

What if I Don’t Have Internet Access?

If you don’t have internet access, you can also call:

  • Teladoc: 800-835-2362
  • Doctor On Demand: 800-997-6196
  • Telemynd: 866-991-2103
  • Talkspace: 888-846-4821
  • SimpliFed: 888-458-1364
  • Expressable: 512-377-6318

 

Last Updated 11/24/2025