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TRICARE Transition Challenges in the West Region
We are aware of the customer service issues our patients are experiencing in the West Region. Learn more about how we are fixing these issues, including waiving our usual authorization process through March 18.

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TRICARE Reserve Select or TRICARE Retired Reserve

Your coverage won’t change when you move, but you may have a new regional contractor and claims filing address.

Follow these steps to make sure there’s no break in your coverage:

  • Update your address and other personal information in the Defense Enrollment Eligibility Reporting System
  • Call your regional contractor
    • If you move within the same region, call your current contractor to update your address and other personal information
    • If you move to another region, call your new contractor (contact info on the right side of the page) to transfer your coverage and set up your automated premium payments
  • Find a new doctor and get care the same way you usually do

 You should also get to know your new regional contractor:

Last Updated 11/27/2017

contact Your Contacts
East Region - Humana Military

1-800-444-5445


West Region - Health Net Federal Services
1-844-866-9378


Overseas - International SOS

Country-specific toll-free numbers

Overseas Website


View More Contacts