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Facility Information
Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, Virginia 23708-2197
Defense Health Network: Atlantic
TRICARE Region: East
Main Phone: 757-953-5008
Hours of Operation:
- Monday - Saturday: 8 a.m. to 6 p.m.
- No services available on Sundays and all federal holidays
Specialties
See Specialty ServicesPharmacy
Order Refills Online See Pharmacy InformationAdditional Information
Prescription Refills: 757-936-6524
Toll-free Refills: 866-285-1008
Customer Service
Point of Contact: Mr. Argent
Role: Beneficiary Counseling and Assistance Coordinator, Debt Collection Assistance Officer
Phone: 757-953-2602
Department Email: usn.hampton-roads.nmrtc-portsmouth-va.list.nmcp-hbabenefits@health.mil
Office Hours: Monday-Friday 7:30 a.m. to 4 p.m.
Point of Contact: Mr. Johnson
Role: Patient Advocate
Phone: 757-953-2600
Extension: 3-2635
Office Hours: 7:30 a.m. to 4 p.m.
Point of Contact: Mr. Wilson
Role: Beneficiary Counseling and Assistance Coordinator, Debt Collection Assistance Officer
Phone: 757-953-2610
Department Email: usn.hampton-roads.navhospporsva.list.nmcp-hbabenefits@health.mil
Office Hours: Monday - Friday 7:30 a.m. to 4 p.m.
Point of Contact: HM3 Dorsey
Role: Patient Advocate
Phone: 757-953-2639
Office Hours: Monday-Friday 7:30 a.m. to 4:00 p.m.
Last Updated 2/9/2026
