Customer Service Community Directory

The directory helps you find contact information for the Military Health System Customer Service Community. They may help you with:

  • TRICARE-related questions
  • Collection issues due to unpaid TRICARE claims
  • Medical and dental benefit issues within a military hospital or clinic

Didn’t find what you were looking for? Call your TRICARE contractor

If your location doesn’t have a BCAC, you may contact any BCAC for help.  

Search Tips When using Search by Location:
  • Select the country or state(s) where you are looking for help.
  • The default search includes both benefits and debt collections help.
  • The results first list customer service staff for the country or state you selected (if available). Additional staff for the same region(s) show below those results.
When using Search by Keyword:
  • Enter part or all of the base/post, clinic/hospital, or customer service staff name in the field. Possible search options will appear as you type.
  • To search for a phrase, enter the words in order (e.g. army health clinic).

Search by Location


Search by Keyword

This directory may change. If you're a member of the customer service community, you can add or update your information.

Last Updated 3/5/2024