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TRICARE Transition Challenges in the West Region
We are aware of the customer service issues our patients are experiencing in the West Region. Learn more about how we are fixing these issues, including waiving our usual authorization process through March 18.

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Overseas Resources

Each overseas area as a regional call center and TRICARE Area office to assist you.

Overseas Area Regional Call Center TRICARE Area Office 
Eurasia-Africa AreaEuropean and African continents, all Middle Eastern countries, Pakistan, Russia and several former Soviet Republics. This includes Baltic States, Ukraine, Georgia, Kazakhstan, Kyrgyzstan and Uzbekistan. 
  • +44-20-8762-8384
  • 1-877-678-1207 (toll-free from the U.S.)  
  • Commercial: +49-(0)06371-9464-2999
  • DSN: 314-590-2999
  • Toll-Free: 1-888-777-8343 (if calling from the U.S.)
  • Send an email message 
Latin America and Canada AreaCentral and South America, the Caribbean Basin, Canada, Puerto Rico and the Virgin Islands. 
  • 1-215-942-8393
  • 1-877-451-8659 (toll-free from the U.S.) 
Pacific AreaGuam, Japan, Korea, Asia, Australia, New Zealand, India and Western Pacific remote countries.

Singapore Call Center

  • +65-6339-2676
  • 1-877-678-1208 (toll-free from the U.S.)

Sydney Call Center

  • +61-2-9273-2710
  • 1-877-678-1209 (toll-free from the U.S.)
  • Commercial: +81-98-970-9155
  • DSN: 315-643-2036
  • Toll-Free: 1-888-777-8343 (if calling from the U.S.)
  • Send an email message 

TRICARE Service Centers

TRICARE Service Centers are your in-person customer service outlets in each overseas area. 

TRICARE Service Centers aren't available in the United States.

TRICARE Service Centers can help you:

  • If you're getting care in a military hospital or clinic overseas
  • If you're getting care from a local overseas provider
  • Answer your questions about eligibility, enrollment, claims processing, and more

You can use other customer service options if you aren't overseas or if it isn't easy for you to visit a TRICARE Service Center.

Last Updated 10/13/2016