Patient Visitors

Temporary Visitation and Caregiver Guidance during COVID-19 Pandemic

June 29, 2020 

The goal of this visitation guidance is to protect patients, caregivers, and medical staff from unnecessary risk of exposure to COVID-19. This guidance applies to patients presenting to WRNMMC for in-person visits and to caregivers accompanying patients for inpatient or outpatient care. Authorization to implement more restrictive processes is reserved when medical necessity dictates using best medical judgment and on locally-determined Health Protection Condition (HPCON) level. This memorandum supersedes the previous memo dated May 22, 2020.


Inpatient Visitation Policy

  • Visitors will be screened for illness prior to entry. 
  • Visitors are expected to wear a cloth face covering over their nose and mouth upon entering and while moving about the facility or waiting rooms and when not able to maintain 6 feet of social distancing. 
  • Visitors must check in at the nursing station of the unit/ward they are visiting.
  • Visiting other areas of the facility should be minimized except as necessary for transit to and from the patient’s room.
  • Visitation is limited to one visitor per patient at a time. Exceptions for Obstetric, Pediatric and NICU patients authorize two designated caregivers permitted for the duration of the patient’s stay.

Restrictions and Other Considerations

  • Visitors under the age of 18 (including infants and siblings) are not allowed.
  • Visitors over the age of 65 are strongly discouraged due to the increased risk of severe COVID-19 infection.
  • Visitors are not allowed for COVID-19 Positive patients or Patients Under Investigation (PUI) for COVID-19. Exceptions may be made for end-of-life/withdrawal of care and NICU patients, and are at the discretion of the attending staff.
  • Visitors are strongly discouraged from visiting patients who fall into the classification of High Risk per the current CDC guidelines. Please consult the patient’s care team for guidance.
  • Patients undergoing surgery or other procedures may have one visitor/caregiver who remains in the designated waiting area during the procedure. Refer to your MTF for specific guidance.
  • Refer to your MTF for specific visiting hours. However, caregivers and non-medical attendants for Obstetric patients, Wounded Warriors and Medevac patients are excluded from visiting hour restrictions.

Outpatient Visitation Policy

All persons entering the facility must have an appointment or be conducting official business.
  • Patients and visitors will be screened for illness prior to entry.
  • Patients and visitors are expected to wear a cloth face covering over their nose and mouth upon entering and while moving about the facility or waiting rooms and when not able to maintain 6 feet of social distancing. 
  • One caregiver per patient is permitted. An exception for Pediatric patients authorizes minor siblings to be permitted when accompanied by the caregiver.

Restrictions and Other Considerations

  • Caregivers/visitors are not permitted in the Emergency RoomThe hospital department that provides emergency services to patients who need immediate medical attention.. Exceptions on a case-by-case basis may be considered at the discretion of the attending staff.
  • Visitors over the age of 65 are strongly discouraged due to the increased risk of severe COVID-19 infection.
  • Caregivers/visitors are not permitted in cancer infusion areas. An exception for Pediatric patients authorizes one designated caregiver.
  • Patients undergoing surgery or other procedures may have one visitor who remains in the designated waiting area during the procedure. Refer to your MTF for specific guidance.

 

If you’re unable to follow the visitation policy, please discuss other care options with your provider or reschedule your appointment by calling the appointment line at (855) 227-6331. 

This policy shall remain in effect until the hospital Director indicates the medical center is no longer in a COVID-19 pandemic posture.

 

 

Last Updated 7/20/2020