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TRICARE Transition Challenges in the West Region
We are aware of the customer service issues our patients are experiencing in the West Region. Learn more about how we are fixing these issues, including waiving our usual authorization process through March 18.

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View My Explanation of Benefit Statements

A TRICARE explanation of benefits (EOB) is not a bill. It's an itemized statement that shows what action TRICARE has taken on your claims.

  • You may receive a monthly EOB statement detailing all the claims you had in the past month.
  • You should keep your EOB statements with your health insurance records.

Medical EOB Statements

Log in or register to get your EOB statements online:

Pharmacy EOB Statements

Log in to www.express-scripts.com/TRICARE and follow these steps to view your statement:

  1. Click "My Account"
  2. Click "Communication Preferences"
  3. Click "Notification Preferences"
  4. Click "Explanation of Benefits"
  5. You may select either "Email" or "Letter"

Note: Paper EOBs are mailed quarterly (every three months) but emails are delivered monthly. You can change your preference at any time.

Last Updated 11/30/2017