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We are aware of the customer service issues our patients are experiencing in the West Region. Learn more about how we are fixing these issues, including waiving our usual authorization process through March 18.

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My Plan Is: TRICARE Prime Overseas/TRICARE Prime Remote Overseas, TRICARE Young Adult-Prime (Overseas)

Follow the guidelines below for getting care when you travel.

Routine Care When Traveling

  • You should get all your routine care before traveling. It isn't usually authorized.
  • But, if you need routine care:
    • You must contact your primary care manager (PCM) first.
    • Call International SOS at 1-877-451-8659 before getting care or making payments. 

Traveling in the United States

  1. You have priority access to military hospitals and clinics.
  2. If you have an emergency:
  3. If you need urgent care:

Traveling in another Overseas Area

  1. If you have an emergency, go to the nearest emergency care facility.
    • Before you leave, contact International SOS Medical Assistance.
      • Eurasia-Africa: +44-20-8762-8133
      • Latin America & Canada: 1-215-942-8320
      • Pacific (Sydney): +65-6338-9277
      • Pacific (Singapore): +61-2-9273-2760
    • If admitted, International SOS will: 
      • Coordinate with the facility for payment
      • Determine whether you should be transferred to another facility
      • Coordinate emergency transport, if needed.
  2. If you need urgent care:
    • Try to get all non-emergency care from a military hospital or clinic, when possible. 
    • If not, prior authorization from International SOS is required.

Need Prescriptions When Traveling?

You should get your prescriptions filled before you travel. But, if you need a prescription filled while traveling you can:

  • Go to a military pharmacy if one is nearby. You should call them first to see if they stock your prescription.
  • Find the closest network pharmacy, which are available in the U.S. and U.S. Territories.
  • Use home delivery if you're taking a long vacation. You can arrange for any regular prescriptions to be filled via home delivery.

Learn more about your options for filling prescriptions.

Traveling Overseas? Protect Yourself from Mosquito-Borne Illnesses

Mosquito bites are bothersome enough, but when you consider risks, like getting sick with Zika, dengue, chikungunya or other mosquito-borne illness, its important to protect yourself and your family when traveling overseas. >>Learn More

Last Updated 11/17/2017

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Overseas - International SOS

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