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My Plan Is: TRICARE Prime

If you're enrolled in TRICARE Prime, TRICARE Prime Remote or TRICARE Young Adult-Prime in the U.S., follow these guidelines when traveling:

If Traveling in the United States

  1. Get all your routine care before traveling
  2. If you need emergency care, go to an emergency roomThe hospital department that provides emergency services to patients who need immediate medical attention. or call 911
    • Call your primary care manager (PCM) or regional contractor within 24 hours
  3. If you need urgent care, call your PCM, as you may need a referral.     

If Traveling Overseas

  1. Get all routine care before traveling.
  2. If you need emergency care, go the nearest emergency facility. To find a provider:
    • Search online or call International SOS.
    • Before you leave the facility, contact International SOS Medical Assistance:
      • Eurasia-Africa: +44-20-8762-8133 
      • Latin America & Canada: 1-215-942-8320 
      • Pacific (Sydney): +65-6338-9277
      • Pacific (Singapore): +61-2-9273-2760
    • If you're admitted, International SOS will coordinate with the facility for payment, determine whether you should be transferred to another facility and coordinate emergency transport, if needed.
  3. If you need urgent care, call your PCM, as you may need a referral.     
    • The Urgent Care Pilot Program began on May 23, 2016. This pilot allows you to get two urgent care referrals per fiscal year without a referral from your PCM.
    • To find a provider overseas:
      • Search online or call International SOS
      • Keep a copy of all your receipts, overseas claims require proof of payment.
      • You may need to pay up front and file a claim for reimbursement.

Need Prescriptions When Traveling?

We recommend that you get your prescriptions filled before you travel, but if you need a one filled while traveling you can:

  • Fill the prescription at the military pharmacy if one is nearby.
    • Call the pharmacy first to see if they have your prescription
  • Find the closest network pharmacy.
    • Available in the U.S. and U.S. Territories
    • If a network pharmacy isn't available, visit a non-network pharmacy.
  • Home delivery isn't recommended for a prescription you need right away. If you're taking a long vacation, you can arrange for any regular prescriptions to be filled via home delivery.

Learn more about your options for filling prescriptions.

Traveling Overseas? Protect Yourself from Mosquito-Borne Illnesses

Mosquito bites are bothersome enough, but when you consider risks, like getting sick with Zika, dengue, chikungunya or other mosquito-borne illness, its important to protect yourself and your family when traveling overseas. >>Learn More

Last Updated 11/17/2017

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East Region - Humana Military


West Region - Health Net Federal Services

Overseas - International SOS

Country-specific toll-free numbers

Overseas Website

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