Military Hospital and Clinic Operations: COVID-19 Myths vs. Facts


You may be wondering how the Military Health System response to the health care demands of COVID-19 impacts the care you may get at military hospitals and clinics. TRICARE resources, FAQs, and these “myths vs. facts” help you separate rumors from truth.

MYTH: All routine appointments at military hospitals and clinics are cancelled.

FACT: Your appointments may not take place in person, but you still have options. You may postpone your appointment. Also, you may be able to make a virtual appointment. You can still get high quality care through telemedicine.

MYTH: Military family members can show up at a military hospital or clinic for COVID-19 testing.

FACT: Military family members should call their provider or the Military Health System Nurse Advice Line for screening first. The nurse will tell you what to do if you need additional evaluation or testing. Testing is authorized based on the clinical judgment of a provider, exposure, travel history, and symptoms.

MYTH: You pay a copaymentA fixed dollar amount you may pay for a covered health care service or drug. for COVID-19 testing.

FACT: TRICARE waived copayments for COVID-19 testing and related appointments.

Consider sharing Myth vs. Fact infographics and spread the truth, not the virus. And for more myths vs. facts, check out ones on pharmacy options and cyber awareness. Stay safe and learn more about COVID-19.

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At the time of posting, this information is current. Visit or TRICARE COVID Guidance for the most current COVID-19 information.

Last Updated 6/23/2020