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The North, South and West regional contractors provide customer service for all plans except TRICARE For Life and the US Family Health Plan. The overseas contractor provides customer service for all overseas plans.

NorthThe North Region includes Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa (Rock Island area), Kentucky (except Fort Campbell), Maine, Maryland, Massachusetts, Michigan, Missouri (St. Louis Area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Region

  • Health Net Federal Services, LLC
  • www.hnfs.com 
  • 1-877-TRICARE (1-877-874-2273)

SouthThe South Region includes Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee, Texas (excluding the El Paso area) and Fort Campbell, Kentucky. Region

  • Humana Military, a division of Humana Government Business
  • Humana-Military.com 
  • 1-800-444-5445

WestThe West Region includes Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excluding Rock Island Arsenal area), Kansas, Minnesota, Missouri (except the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (the southwestern corner, including El Paso), Utah, Washington and Wyoming. Region

Overseas

Regional Call Centers

Eurasia-Africa
  • +44-20-8762-8384
  • 1-877-678-1207 (Stateside)
Latin America & Canada
  • 1-215-942-8393
  • 1-877-451-8659 (Stateside)
Pacific 
  • +65-6339-2676 (Singapore)
  • +61-2-9273-2710 (Sydney)
  • 1-877-678-1208/1209 (Stateside)

Nurse Advice Line

Call 1-800-TRICARE, Option 1 (available 24/7)

  • Talk to a registered nurse
  • Get health care advice
  • Ask urgent care questions
  • Get help finding a doctor

Other TRICARE Plans & Programs

Click on the health plan or program to find additional contact information:

Other Related Contacts

Last Updated 6/19/2014