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Call a Customer Service Representative

TRICARE North Region Beneficiary Services - Enrollment, Materials and Forms, Referrals, Prior Authorization Requirements Health Net Federal Service, Inc. (HNFS) 1-877-TRICARE
(1-877-874-2273)
M-F, 8:00 AM to 7:00 PM Eastern
TRICARE Network Provider Locator 1-877-TRICARE
(1-877-874-2273)
24 hours a day, 7 days a week
TRICARE Medical Care Claims and Billing Information 1-877-TRICARE
(1-877-874-2273)
M-F, 8:00 AM to 7:00 PM Eastern
TRICARE National Retail Pharmacy ExpressScripts, Inc. (ESI) 1-866-DOD-TRRX or 1-866-363-8779 24 hours a day, 7 days a week
TRICARE National Mail Order Pharmacy ExpressScripts, Inc. (ESI)
1-866-DOD-8667
24 hours a day, 7 days a week
TRICARE For Life/Dual Eligibles under Medicare and TRICARE Wisconsin Physician Services (WPS)
1-888-DOD-LIFE or 1-888-363-5433
 
TRICARE Regional Office, North Region - questions, comments, or issues you have with the services provided by HNFS 1-866-307-9749 or 703-588-1850 Mon-Fri, 7:00 AM to 5:00 PM
Closed weekends/ Federal holidays


Related Websites

TRICARE Benefit Information

North Region Contractor

North Region Claims Processor

TRICARE Pharmacy Contractor

TRICARE For Life Contractor


Mail correspondence

TRICARE Enrollment Forms Health Net Federal Services, Inc.
c/o PGBA, LLC/TRICARE Enrollment Forms
PO Box 870143
Surfside Beach, SC 29587-9743
TRICARE Appeals Health Net Federal Services, Inc.
c/o PGBA, LLC/TRICARE Claim Appeals
PO Box 870148
Surfside Beach, SC 29587-9748
TRICARE Medical Care Claims (Claims)
PGBA, LLC
PO Box 870140
Surfside Beach, SC
29587-9740
(Correspondence)
PGBA, LLC
PO Box 870141
Surfside Beach, SC 29587-9741
TRICARE Pharmacy (Claims)
Express Scripts
ATTN: TRICARE Claims
P.O. Box 66518
St. Louis, MO 63166-6518
(Correspondence)
Express Scripts
P.O. Box 60903
Phoenix, AZ 85082-0903


Email Customer Service

Send an email to the customer service representative at the TRICARE Regional Office - North Region for questions, comments, or issues you have related to the TRICARE benefit and more specifically with the services provided by Health Net Federal Service, Inc. (HNFS).

TRO North Staff Directory

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www.tricare.mil is the official Web site of the TRICARE Management Activity, a component of the Military Health System 7700 Arlington Boulevard, Suite 5101, Falls Church, VA 22042-5101

The appearance of hyperlinks to external Web sites does not constitute endorsement by the TRICARE Management Activity of these Web sites or the information, products or services contained therein. For other than authorized government activities, TRICARE Management Activity does not exercise any editorial control over the information you may find at other locations. Such links are provided consistent with the stated purpose of this DoD Web site.