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Patient Centered Medical Home

Patient-Centered Medical Home:
The Patient-Centered Medical Home (PCMH) Branch was created in 2010 to manage
and provide oversight of the Military Health System’s PCMH implementation, primary care transformation and NCQA recognition efforts. The PCMH is a team-based model based on the premise that the best healthcare begins with a strong primary care foundation, accompanied by quality and resource efficiency incentives. Patients in a PCMH have a personal provider, who along with his/her team, provides continuous, accessible, family-centered, comprehensive, compassionate and culturally-sensitive health care in order to achieve the best outcomes. The PCMH section collaborates closely with the Services in implementation efforts, policy development and the formal recognition process.

PCMH Across the MHS:
There are currently over 400 practices at our direct care military treatment facilities (MTFs) that have been identified as current or potential future PCMHs. Product lines represented in MHS PCMH practices are internal medicine, family practice, primary care, pediatrics and flight/undersea medicine. The Service-specific names for PCMH initiatives vary but the principles are the same; the Air Force’s is the Family Health Operations; the Navy’s is Medical Home Port; and the Army’s is Army Home. While the PCMH implementation status varies by Service, the goal is for all direct care PRIME enrollees to be enrolled to a PCMH practice in the next few years.

NCQA Recognition:
The MHS has contracted with the NCQA to formally recognize PCMHs throughout the MHS. The goal is for all PCMH practices to be recognized as NCQA Level 2 in the future. Please see the NCQA website for more information regarding guidelines and standards at www.ncqa.org. The following resources are available for practices currently seeking NCQA recognition:

PCMH MHS Collaborative Website
The Tri-Service PCMH Work Group has developed an online portal with NCQA PCMH materials that will assist clinics in submitting NCQA PCMH documentation. The website is password protected and secure. Current Military Treatment Facilities seeking recognition should have their representative contact TMAPCMH@tma.osd.mil to request access to the site. Once we verify that you have a .mil email address, we will provide further instructions.

“On October 1, 2013, the Department of Defense established the Defense Health Agency (DHA) to manage the activities of the Military Health System. These activities include those previously managed by TRICARE Management Activity (TMA), which was disestablished on the same date. During the next several months, all TMA websites will change to reflect the new DHA. We appreciate your patience during this transition."
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