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Defense Health Agency

"On October 1, 2013, the Department of Defense established the Defense Health Agency (DHA) to manage the activities of the Military Health System. These activities include those previously managed by TRICARE Management Activity (TMA), which was disestablished on the same date. During the next several months, all TMA websites will change to reflect the new DHA. We appreciate your patience during this transition."

Management Employee & Labor Relations Branch

The Management Employee and Labor Relations Branch, Human Resources Division/TRICARE Management Activity, is dedicated to the enhancement of a quality and efficient work environment within the TMA community by promoting positive communication between employees, managers and supervisors, addressing root causes of work place distractions, and advising TMA employees on employee relations matters, including administrative processes and policies. MELR staff members provide advice, counsel and training to employees and managers to ensure a fair work environment, free of arbitrary biases and conducive to peak performance, with a proactive customer service-oriented focus. The MELR Branch is dedicated to serving the TMA community by providing fair and equitable services in accordance with TMA, DoD, and Federal policies and procedures. To perform the MELR mission, MELR staff develops and interprets policy consistent with the law and TMA’s overall mission and guiding philosophy, responding to work place concerns via a fact-based analysis and investigation. MELR supports the Agency mission by preparing decision makers to act in a win-win manner for the best interest of employees, the Agency, and the Agency’s customers.