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Defense Health Agency

"On October 1, 2013, the Department of Defense established the Defense Health Agency (DHA) to manage the activities of the Military Health System. These activities include those previously managed by TRICARE Management Activity (TMA), which was disestablished on the same date. During the next several months, all TMA websites will change to reflect the new DHA. We appreciate your patience during this transition."

TRICARE Outpatient Satisfaction Surveys (TROSS) - Purchased and Direct Care

Objective: The objective of these surveys is to provide the Office of the Assistant Secretary of Defense (Health Affairs) / TRICARE Management Activity, in conjunction with the Surgeons General, and Military Treatment Facility (MTF) Commanders, with quick, frequent, civilian benchmarked feedback on the satisfaction of beneficiaries who receive care through a DoD Medical Treatment Facility (MTF) and through a source other than a DoD MTF (purchased care).


2013 TRICARE Outpatient Satisfaction Survey (TROSS) Report of Findings

If you are interested in gaining access to the Outpatient survey results, please send an email to our contractor at for a user name and password.

TRICARE Outpatient Satisfaction Survey: Jan-Dec 2011