The Defense Health Agency Reserve and Service Member Support Office Great Lakes, IL (R&SMSO-GL) directly supports the provision of medical care to
remotely located Active Duty and Reserve Component service members within the 50 United States and District of Columbia through TRICARE Prime Remote and the Supplemental Health Care Program.
R&SMSO-GL serves the following population:
for a complete process guide to assist with commonly used R&SMSO-GL services or processes.
Service members receiving treatment for line of duty conditions will not show as eligible
for care in the Defense Enrollment Eligibility Reporting System (DEERS). To verify
eligibility, contact the service member's unit administrator or medical representative.
All claims for line of duty medical care should be submitted to the Managed Care Support
Contractor serving the area in which the member lives.
The TRICARE Remote Dental Program previously administered by R&SMSO-GL has been transitioned
to the new Active Duty Dental Program (ADDP) administered by United Concordia
Companies, Inc. (United Concordia).
All pre-authorization requests and dental care claims must be submitted to United Concordia.
Questions regarding dental care should be directed to United Concordia
at 1-866-984-ADDP (1-866-984-2337) or
“On October 1, 2013, the Department of Defense established the Defense Health Agency (DHA) to manage the activities of the Military Health System. These activities include those previously managed by TRICARE Management Activity (TMA), which was disestablished on the same date. During the next several months, all TMA websites will change to reflect the new DHA. We appreciate your patience during this transition."
7700 Arlington Boulevard, Suite 5101, Falls Church, VA 22042-5101
The appearance of hyperlinks to external Web sites does not constitute
endorsement by the Defense Health Agency of these Web sites or the
information, products or services contained therein. For other than
authorized government activities. The Defense Health Agency does not
exercise any editorial control over the information you may find at other
locations. Such links are provided consistent with the stated purpose of
this DoD Web site. Accessibility/Section 508