TRICARE Area Office - Eurasia Africa
POC Workshop
December 8-10
Vivamarinha Hotel & Suites
Lisbon, Portugal

Welcome to the 2009 TRICARE Area Office Eurasia Africa TGRO POC workshop. Our conference objectives are:

  • Prepare TGRO POC's to perform all duties delineated in the TRICARE Operations Manual, Chapter 12, Section 12.2
  • Train TGRO POC's to perform Enrollment/Disenrollment functions for eligible beneficiaries
  • Educate TGRO POC about claims filing processes
  • Provide an overview of benefit changes
  • Teach how to identify and report fraud
  • Describe medieval process and POC involvement
  • Provide an overview of dental procedures for active duty personnel
  • Explain case management processes
  • Provide contract updates
  • Provide patient privacy HIPAA refresher training

View Memorandum for Unit Commanders


The workshop runs two and a half days, from Tuesday, December 8 through Thursday, December 10. Your travel days should be Monday through Friday. Please make your hotel reservations and travel plans accordingly.

Contact Information

If you have questions about the workshop, please contact Waldemar Pustul or LCDR Thomas Jenkins at or is the official Web site of the
TRICARE Management Activity,
a component of the Military Health System
Skyline 5, Suite 810, 5111 Leesburg Pike,
Falls Church, VA 22041-3206
DoD Seal