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UBO Learning Center : Web-Based Training

Web-Based Training

On this page:


Upcoming Webinar

In coordination with the DHA UBO Program Office, the Learning Center will present the following September Webinar at http://altarum.adobeconnect.com/ubo/.

Enter as "Guest" with your name and Service affiliation.


TITLE: How Revenue Codes and POA Affect Billing

Note: This FY14 Webinar is approved for one in-service (1.0) Continuing Education Unit (CEU) credit.
See the How to Get CEU Credit section below for details.

DATES & TIMES:
23 September 2014 0800 - 0900
25 September 2014 1400 - 1500

Note: Please adjust to your time zone, as times are given in US Eastern Daylight Time (EDT)

SUMMARY: This webinar will focus on occurrence and condition codes, the appropriate use of revenue codes for successful reimbursement, the use of modifiers and their impact on claim submissions, linking Present on Admission (POA) indicators with MS-DRGs, Accident-Related Codes, Medical Condition Codes, Insurance-Related Codes, and Service-Related codes.

Webcast: Coming Soon.
Presentation:
Coming Soon.
Posttest questions: Coming Soon

Webinar Online Survey


INTENDED AUDIENCE: UBO billing staff supporting any of the three Military Health System cost recovery programs and other interested parties.


To participate in the Webinar, follow the audio and video instructions in the Webinar Instructions section.

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Future Webinars

Note: Schedule is subject to change. FY14 Webinars and archived Webinars marked with [CEU] are approved for one (1.0) Continuing Education Unit (CEU) credit. See How to Get CEU Credit section below for instructions.

FY 2015


  • [CEU] October 2014 Third Party Collection Program (TPCP) Payments and Refunds
  • [CEU] November 2014 Denial Management AND How to Interpret an EOB
  • [CEU] December 2014 Expanding Billing Opportunities and Finer Points
  • [CEU] January 2015 2015 CPT®/HCPCS Update
  • [CEU] February 2015 Medicare Claims
  • [CEU] March 2015 Armed Forces Billing and Collections Utilization Solution (ABACUS)
  • [CEU] April 2015 Bringing it All Together- Compliance and the Revenue Cycle
  • [CEU] May 2015 TBD
  • [CEU] June 2015 CY2015 Outpatient Rates Update
  • [CEU] June 2015 CY2015 Cosmetic Surgery and Cosmetic Surgery Estimator Updates (v.11)
  • [CEU] July 2015 FY2015 Pharmacy Rates Updates
  • [CEU] August 2015 ICD-10 and the Revenue Cycle
  • [CEU] September 2015 ICD-10 Updates

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Recent Webinars

Webcast Technical Requirements
You will need an up-to-date version of Adobe Flash Player. To download the latest version for free, visit the Adobe Flash Player Download Center at: http://get.adobe.com/flashplayer/

If you have any questions regarding the webcasts, please contact us at UBO.LearningCenter@altarum.org.

Due to technical difficulties, the posttests within the archives are not available at this time. Participants should view the archived presentation or recording and then complete the posttest posted below the presentation.

2014


  • [CEU] UBO Compliance Program Requirements

    This webinar will focus on UBO compliance requirements within the MHS Revenue Cycle. It will provide attendees with the necessary tools to maximize collection activities while operating at optimal compliance levels.

    Webcast: Coming Soon.
    Presentation:
    2014 UBO Compliance Program Requirements pptx 1144.2 KB
    Posttest questions: Coming Soon.

    Webinar Online Survey


  • [CEU] FY14 Pharmacy Pricing Rates Update

    This webinar will provide an overview, including the development of and updates to, the 2014 UBO pharmacy rates. The speaker will also demonstrate the DHA UBO Pharmacy Pricing Estimator (PPE).

    Webcast: http://altarum.adobeconnect.com/p2l9xu6z62n/
    Presentation:
    FY14 Pharmacy Rates Updates pptx 1233.5 KB
    Posttest questions: FY2014 Pharmacy Rates Update doc 736.5 KB

    Webinar Online Survey


  • [CEU] CY2014 Cosmetic Surgery and the Cosmetic Surgery Estimator (v.10)

    This webinar will provide an overview, including the development of and updates to, the Calendar Year 2014 Cosmetic Surgery Rates. The presenter will demonstrate the updated Cosmetic Surgery Estimator (CSE) v10.0.

    Webcast: http://altarum.adobeconnect.com/p2pvtk20s7o/
    Presentation:
    CY14 Cosmetic Surgery Updates pptx 1520.8 KB
    Posttest questions: CY14 Cosmetic Surgery and CSE (v.10) doc 738.5 KB

    Webinar Online Survey


  • [CEU] CY2014 Outpatient Rates Updates
    This webinar will provide an overview, including development of and updates to, the Calendar Year 2014 Outpatient Reimbursement Rates that include the: CMAC/CMAC Component Rates, other Outpatient rates, MEPRS-Based Rates, and Mapping Table Updates.
    Webcast: http://altarum.adobeconnect.com/p66awivyz33/
    Presentation:
    CY14 Outpatient Rates Update pptx 428.0 KB
    Posttest questions: CY14 Outpatient Rates Update doc 140.0 KB

    Webinar Online Survey


  • [CEU] UBO Metrics Report Review
    This Webinar will provide an overview of the DHA UBO Third Party Collections Metrics Report (MR) including: data elements reported, website interface, entering and validating data, reviewing past metrics data, and the quarterly metrics report.
    Webcast: Coming Soon
    Presentation:
    UBO Metrics Report Review ppt 2303.5 KB
    Posttest questions: Coming Soon

    Webinar Online Survey


  • [CEU] UBO User Guide Updates
    This webinar will address recent updates to the UBO User Guide. The presenter will outline key areas of change throughout the User Guide, along with providing an overview of upcoming User Guide revisions.
    Webcast: http://altarum.adobeconnect.com/p1pq69rwqi6/
    Presentation:
    UBO User Guide Updates
    Posttest questions: UBO User Guide Updates Post-Test
    Webinar Q and A: April 2014 UBO User Guide Q&A

    Webinar Online Survey

  • [CEU] Re-Engineering UBO Billing and Collections Activities
    This Webinar provides guidance on the new UBO billing rate structure and associated business rules that takes the UBO away from the limitations of legacy billing systems and allow TRICARE and industry standard billing operations, including integrated billing for institutional and professional services supported by the Central Billing Events Repository (CBER) and the Armed Forces Billing and Collection Utilization Solution(ABACUS).
    Webcast: http://altarum.adobeconnect.com/p658ktp7mru/
    Presentation:
    2014_Re-Engineering_UBO
    Posttest questions: March 2014 Post-Test doc 746.5 KB

    Webinar Online Survey


  • [CEU] Billing and Coding in Sync in the Revenue Cycle
    This Webinar provides guidance on Billers and Coders working together including: Billing: How to get certified as a biller, How to create a clean bill, How to work with coders and review documentation, Payer coding guidelines with Revenue Codes, and Obtaining pre-authorization.
    Webcast: http://altarum.adobeconnect.com/p2rnk7o9hja/
    Presentation:
    Billing and Coding In Sync
    Posttest questions: Feb 2014 Billing and Coding In Sync

    Webinar Online Survey


  • [CEU] 2014 CPT/HCPCS Update
    This Webinar provides an update to the 2014 CPT(R) and HCPCS codes including an outline of all new, revised and deleted codes that impact MHS coding and billing.
    Webcast: Coming soon.
    Presentation:
    CY14 CPT HCPCS Updates

    Webinar Online Survey


    2013

  • [CEU] MSA Services Panel
    A panel of MSA subject matter experts addressed an array of MSA topics: Payer follow up and Delinquent out-of-service (public) debt process; transferring accounts to DFAS; the Collections Information Repository (CIR); using the DD Forms 7 and 7A; billing the Veterans Administration (VA) and Medicare; Foreign Military Billing; Inter-Agency Billing; delinquent Accounts Receivables; FedDebt Overview; FedDebt Process; OTCnet Overview; how other MTFs bill MSA claims.
    Webcast: http://altarum.adobeconnect.com/p2azrfo7oo6/
    Presentation:
    MSA Services Panel pptx 878.3 KB
    Army Read ahead Army Debt Certification Checklist doc 27.0 KB
    Posttest questions: Coming soon.
    Webinar Q and A: MSA Services Panel QA doc 34.5 KB

    Webinar Online Survey


  • [CEU] Billing Problems and Solutions
    This Webinar addresses common UBO billing issues including: newborn PATCATs, bundling/unbundling Services, use of Modifiers -33 and -59, rates FAQs, process for out-of-cycle rate request, obtaining pharmaceutical preauthorization or medical necessity, and computing inpatient charges for length of stay inliers and outliers.
    Webcast: Coming soon.
    Presentation: Nov_2013_Billing_Problems_and_Solutions ppt 1232.5 KB
    Posttest questions: Coming soon.
    Webinar Q and A: Coming soon.

    Webinar Online Survey


  • [CEU] FY14 VA-DoD Billing
    This Webinar reviews the VA-DoD billing process and inpatient and outpatient billing calculators and guides.
    Webcast: http://altarum.adobeconnect.com/p7zvk0hx7kf/
    Presentation: VA-DoD Billing pptx 1736.0 KB
    Posttest questions: FY14 VA-DoD Billing Posttest doc 738.5 KB
    Webinar Q and A: N/A

    Webinar Online Survey


  • We’re not talking Tolstoy here – documentation for ICD-10-CM and ICD-10-PCS
    This Webinar will provide an overview of how the upcoming conversion to ICD-10 coding (1 October 2014) will impact DoD MTF billing.
    Webcast: http://altarum.adobeconnect.com/p9jvrulfycg/
    Presentation:
    We’re not talking Tolstoy (How the Transition to ICD-10 Will Impact Billing) pptx 268.1 KB
    Posttest questions: ICD-10 Billing Update_posttest doc 157.0 KB
    Webinar Q and A: N/A

    Webinar Online Survey


  • Laws and Policies Update
    This Webinar will provide an overview of the hierarchy of laws, regulations, and policies and how they directly affect how you do your job.
    Webcast: http://altarum.adobeconnect.com/p2pvo23hzzk/
    Presentation:
    Laws and Policies Update ppt 469.0 KB
    Posttest questions: Laws and Policies Posttest doc 141.0 KB
    Webinar Q and A: UBO Laws and Policies_Q&A_20_22_Aug_2013 docx 27.8 KB

    Webinar Online Survey


  • Data and Billing In Sync: UB-04/837i
    This webinar introduces a new training opportunity for MHS billers. It showcases our newest addition to the UBO Learning Center - an online course, "Data and Billing In Sync: UB-04/837i."
    Webcast: http://altarum.adobeconnect.com/p2spqtr1vgb/
    Presentation:
    July_2013_Data_and_Billing_In_Sync ppt 4338.0 KB
    Webinar Q and A: Coming soon.

    Webinar Online Survey

  • CY 2013 Outpatient Rates Update
    This Webinar will provide an overview, including development of and updates to, the Calendar Year 2013 Outpatient Reimbursement Rates that include the: CMAC/CMAC Component Rates, other Outpatient rates, MEPRS-Based Rates, and Mapping Table Updates.
    Webcast: http://altarum.adobeconnect.com/p8f484g8dh6/
    Presentation:
    CY13 Outpatient Rates Update pptx 262.8 KB
    Posttest questions: Outpatient Rates Update Posttest doc 139.5 KB
    Webinar Q and A: CY13 Outpatient Rates Update_Q&A_25_27 June 2013 docx 21.4 KB

    Webinar Online Survey

  • CY 2013 Cosmetic Surgery and Cosmetic Surgery Estimator v. 9 Updates
    This Webinar provides an overview, including development of and updates to, the Calendar Year 2013 Cosmetic Surgery Rates. The presenter also demonstrates the updated Cosmetic Surgery Estimator (CSE) v9.0.
    Webcast: http://altarum.adobeconnect.com/p1xirgh6lg6/
    Presentation:
    June_2013_Cosmetic_Surgery_Webinar ppt 2261.5 KB
    Posttest questions: CSE v9.0 Posttest docx 121.7 KB
    Webinar Q and A: CSE v9 Q&A_11_13 June 2013 docx 28.8 KB

    Webinar Online Survey

  • FY 2013 Pharmacy Rates Update
    This Webinar will provide an overview, including development of and updates to, the 2013 UBO pharmacy rates. The presenter will also give examples of how to price specific forms of pharmaceuticals.
    Webcast: http://altarum.adobeconnect.com/p6g80xjlj1u/
    Presentation:
    FY 2013 Pharmacy Rates Update_r pptx 397.1 KB
    Posttest questions: Pharmacy Rates Update Posttest doc 156.0 KB
    Webinar Q and A: RX Update Q&A_28_30_May_2013 docx 26.3 KB

    Webinar Online Survey

  • How To: MAC Billing
    This Webinar will provide tips for managing the Medical Affirmative Claims Program and explain the process of billing tortuously liable third persons for the cost of health care provided to MHS beneficiaries.
    Webcast: http://altarum.adobeconnect.com/p2q8dkgd73o/
    Presentation: April_2013_How_To_MAC_Billing_R ppt 1671.5 KB
    Posttest questions: How to MAC Billing Posttest doc 139.5 KB
    Webinar Q and A: MAC Billing Q&A docx 39.7 KB .

    Webinar Online Survey

  • UBO Helpdesk Updates & FAQ
    This Webinar provides an overview of how the UBO Helpdesk can help MTF billing personnel do their jobs easier and better and outlines where and to whom billing questions should be submitted.
    Webcast: http://altarum.adobeconnect.com/p21rv16ei0e/
    Presentation: TMA UBO Helpdesk Updates & FAQ pptx 170.6 KB
    Posttest questions: UBO Helpdesk Posttest doc 140.0 KB
    Webinar Q and A: Coming soon.

    Webinar Online Survey

  • Payments and Refunds
    This Webinar will provide an overview of: when and why payments should be refunded; how to process the different types of refunds; and how to handle a refund request.
    Webcast: http://altarum.adobeconnect.com/p2aa40xhtij/
    Presentation: 2013_02_26_Payments_and_Refunds ppt 472.5 KB
    Supplement Refund_Log xlsx 9.9 KB
    Posttest Questions: 2013_02_Post_Test_Payments_and_Refunds doc 294.5 KB
    Webinar Q and A: Coming soon.

    Webinar Online Survey

  • 2013 CPT®/HCPCS Update
    This Webinar provides an update to the 2013 CPT® and HCPCS codes including an outline of all new, revised and deleted codes that impact MHS coding and billing.
    Webcast: http://altarum.adobeconnect.com/p80876gwzcu/
    Presentation: 2013 CPT®/HCPCS Codes Update pptx 796.2 KB
    Posttest questions: CPT®/HCPCS Update Posttest doc 135.5 KB
    Webinar Q and A: Coming soon.

    Webinar Online Survey

  • 2012

  • How to Pull DD 2570 Data and Combine for Accuracy and What it Means
    This Webinar will review and explain the DD 2570 report and why identifying and correcting errors is important. It will also explain why combining data correctly to post on the UBO Metrics Report Web site is necessary to allow UBOs to benchmark and trend their inpatient and outpatient Third Party Collections.
    Webcast: http://altarum.adobeconnect.com/p6awjnh6oqe/
    Presentation: Dec 2012_How To Pull DD 2570 Data pptx 1323.4 KB
    Posttest questions: How to Pull DD2570 Posttest doc 316.5 KB
    Webinar Q and A: Coming soon.

    Webinar Online Survey

  • Denial Management - Tools, Tips, and Solutions
    This Webinar provides guidance on how to successfully overcome any payer's insurance denials including reviewing billing errors, payer requirements, and system limitations.
    Webcast: http://altarum.adobeconnect.com/p66nemjviyc/
    Presentation: 2012_11_Denial_Mgmt_Tools_Tips_and Solutions pptx 573.8 KB
    Posttest questions: Denials Management Posttest doc 156.5 KB
    Webinar Q and A: Coming soon.

    Webinar Online Survey

  • FY13 VA-DoD Inpatient Billing Update
    Overview of, including the authority for, billing the Veterans Administration (VA) for inpatient institutional and professional charges. It will explain the new TMA UBO Inpatient Billing Guide and the development of and updates to the FY13 VA-DoD Resource Sharing Inpatient Institutional Billing Modified TRICARE MS-DRG Payment Calculator.
    Webcast: http://altarum.adobeconnect.com/p53notqcvkz/
    Presentation: VA-DoD Inpatient Billing Update
    Posttest questions: DoD-VA Sharing Posttest doc 142.5 KB
    Webinar Q and A: 2012_10_DoD-VA_Billing_Webinar_QandA docx 53.7 KB

    Webinar Online Survey

  • ICD-10 MHS Billing Impacts Update
    Overview of changes to occur under ICD-10 for the Military Health System (MHS) for both billing and coding.
    Webcast: http://altarum.adobeconnect.com/p6fv5y1euxh/
    Presentation: 2012 Sept_ICD-10_Webinar ppt 486.5 KB

    Webinar Online Survey

  • Connecting the Dots ... Federal Tax ID to NPI Type 2 and Pharmacy NCPDP
    Learn why the Organizational Provider NPI Type 2 and Pharmacy NCPDP identifiers are linked to the MTF Federal Tax ID, Legal Business Name and address. It also explains how to update the information on file with the IRS, NPPES and NCPDP.
    Webcast: http://altarum.adobeconnect.com/p1edk1ee88x/
    Presentation: (Includes updates) Connecting_the_Dots_v2 pptx 1083.1 KB

    Webinar Online Survey

  • FY2012 Pharmacy Rates Update
    Overview of the FY2012 TRICARE Management Activity Uniform Business Office (TMA UBO) Pharmacy Rates scheduled to be effective 6 August 2012, including how they are developed. The presenter also demonstrates the updated TMA UBO Pharmacy Pricing Estimator Tool (PPET).
    Webcast with posttest:
    http://altarum.adobeconnect.com/p9ek6ntlsef
    Presentation: 2012_07_FY2012 Pharmacy Rates Update pptx 230.4 KB

    Webinar Online Survey

  • CY2012 Cosmetic Surgery Rates and Estimator (CSE) V.8 Update
    This Webinar provides an overview, including development and updates, of the Calendar Year 2012 Cosmetic Surgery Rates effective 1 July 2012. The presenter also demonstrates the updated Cosmetic Surgery Estimator (CSE) v8.0.
    Webcast with posttest: http://altarum.adobeconnect.com/p7s2mdfqthu
    Presentation:CY2012_Cosmetic_Surgery_Rates_and_CSE_v8_Update pptx 1356.5 KB

    Webinar Online Survey

  • CY2012 Outpatient Rates Update
    This Webinar provides an overview of the Calendar Year 2012 Outpatient Reimbursement Rates including the: CMAC/CMAC Component Rates, other Outpatient rates, MEPRS-Based Rates, and Mapping Table Updates.
    Webcast with posttest: http://altarum.adobeconnect.com/p92v255ku65
    Presentation: CY2012 Outpatient Rates Update pptx 232.0 KB

    Webinar Online Survey

  • How to Manage Medical Services Account (MSA)
    This presentation gives tips for managing the MSA Program in the Military Health System (MHS).
    Webcast with posttest: http://altarum.adobeconnect.com/p1v1ad7ah3j
    Presentation: How to Manage MSA pptx 198.2 KB
    Webinar Q and A: 2012_05_How to Manage MSA Webinar QandA docx 39.3 KB

    Webinar Online Survey

  • MSA Daily Duties and How to Run Reports / Notify Roster
    This Webinar details MSA daily duties, what reports are created and run, and their importance to generating correct bills.
    Webcast with posttest: http://altarum.adobeconnect.com/p50grv8qywb
    Presentation: 2012_April MSA Daily Duties pptx 339.1 KB
    Supplement: CHCS Nightly Run Reports List pdf 82 KB
    Webinar Q and A: Webinar QandA How to Manage MSA docx 39.0 KB

    Webinar Online Survey

  • How to Assign and Use PATCATs
    This Webinar will discusses how PATCATs are assigned for a patient’s episode of care and the importance of doing so correctly for billing purposes. Although billing personnel do not have control over assigning PATCATs, understanding how this is done in the Composite Health Care System (CHCS) and establishing a relationship with Patient Administration (PAD) personnel will help reduce billing errors and denials.
    Webcast: http://altarum.adobeconnect.com/p7b229iw99j
    Presentation: 2012_Mar_How_to_Assign_and_Use_PATCATs pptx 153.6 KB.
    Webinar Q and A: 2012_03 Webinar Q and A - How to Assign PATCATS docx 47.3 KB

    Webinar Online Survey

  • SIT/OHI
    In this Webinar you will learn basics for the Standard Insurance Table (SIT) and Other Health Insurance (OHI). The presentation will cover accessing the table, entering data, recognizing issues and updates for third-party insurance plans.
    Webcast with posttest:
    http://altarum.adobeconnect.com/p9q98qbz74g/
    Presentation: 2012_02 SIT_OHI ppt 873.5 KB

    Webinar Online Survey

  • 2012 CPT® and HCPCS Codes Update
    This Webinar outlines all of the new, revised and deleted codes that impact MHS coding/billing
    Webcast with post-test: http://altarum.adobeconnect.com/p87o1k365pa/'
    Presentation: 2012 CPT and HCPCS Codes Update ppt 2295.0 KB

    Webinar Online Survey

  • Older Webinars and Teleconferences can be found
    on the Archives page.


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    How to Get CEU Credit

    The Program Office is pleased to announce that the FY2013 Webinars have received approval from the American Academy of Professional Coders (AAPC) for one (1.0) CEU credit each. The AAPC has authorized DHA UBO to offer in-service CEUs for attendees from across the MHS free of charge. As the DHA UBO does not charge for this service, members of the public are not eligible to claim these CEUs. CEU-eligible Webinars are indicated above by [CEU].
    CEU credit for FY2013 Webinars must be claimed by 31 October 2013.

    Credit for Live Broadcast Webinars

    To receive CEU credit, participants must login to the Webinar using their full name and e-mail address prior to the broadcast and attend the duration of the Webinar. Shortly following each live broadcast, and after attendance records have been verified, we will e-mail Certificates of Approval with Index Numbers to those participants who logged in as required. This process may take up to five business days.

    Please read attached document for detailed instructions.

    CEU_Instructions doc 110.5 KB

    Credit for Archived Webinars

    Archived "Recent" Webinars marked with [CEU] on the schedule are also eligible for CEU credit.

    In addition to viewing the recording, participants must score 70% or better on a downloadable post-test included in the archive. The post-test will be posted on the DHA UBO Learning Center within the archived Webinar shortly after both of the live broadcasts have been completed.

    If you have any questions contact us at UBO.LearningCenter@altarum.org.

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    Webinar Instructions

    Requirements:

    Adobe® Flash® Player: If you do not have an up-to-date version of Adobe® Flash® Player, contact your system administrator to request authorization to download it. Test your system prior to the meeting by going to: http://altarum.adobeconnect.com/common/help/en/support/meeting_test.htm.
    NOTE: You do not need to install the Adobe Connect Add-in (step 4 of the test).

    Sound-enabled Device: To hear the audio, you need a sound card and speakers on your computer. Be sure audio is not set to “Mute.” If you are listening alone, you may plug earphones into your computer so the sound does not disturb others.

    Joining the Webinar:

    • Approximately 10 minutes prior to the meeting, go to: http://altarum.adobeconnect.com/ubo/ (If the link does not work, copy and paste the URL into your browser's address bar. The site activates about 10 minutes prior to the scheduled Webinar.)
    • Select "Enter as a Guest."
    • In the “Name” box, enter your full name and Service affiliation (e.g., Chris Jones - Army). (Information provided for entry to the meeting will serve as attendance and is required for the Services to receive credit. Include your e-mail address if you wish to receive CEU credit for the live broadcast.)
    • Click "Enter Room."

    If you have technical difficulties joining the Webinar, contact the Webinar Support Team at webmeeting@altarum.org. A Q&A box is available during the Webinar so you can submit questions and request technical assistance.

    How to Participate Using your iPhone, iPad, iPad2, iPod Touch, or Android:

    Attend our online meetings using your iPad, iPhone, iPod Touch, or Android Device. Download the FREE Adobe Connect Mobile application, optimized for tablet users, and enjoy immediate access to online meetings anytime, anywhere. Watch all the activities happening in the meeting at once, see slides, and participate in public comment.

    Note: The DHA UBO Program Office is not responsible for and does not reimburse any airtime, data, roaming or other charges for mobile, wireless and any other internet connections and use.

    Instructions

    1. Download the Adobe® Connect Mobile for iOS from the App store for your iPhone, iPad, iPad2 or iPod Touch. For Android users, download Adobe® Connect Mobile for Google and Android devices from Google Play.
    2. Enter Meeting URL: http://altarum.adobeconnect.com/ubo
    3. Select "Enter as a Guest."
    4. In the “Name” box, enter your name and Service affiliation (e.g., Chris Jones - Army). (Information provided for entry to the meeting will serve as attendance and is required for the Services to receive credit.)
    5. Click "Enter Room."
    Note: Adobe® Connect Mobile App should be used when participating in live broadcasts; and a web browser should be used when viewing archived webinars.

    Recommended Devices

    • iPad
    • iPad2
    • iPhone 4, iPhone 3GS
    • iPod Touch 3rd and 4th generation
    • Google and Android devices

    For more information, go to: http://www.connectusers.com/tutorials/2010/02/connectpromobile/index.php.

    Presentation slides will be available for viewing and download prior to the Webinar on the DHA UBO Web site: http://www.tricare.mil/ocfo/mcfs/ubo/learning_center/training.cfm.

    For technical questions, contact Technical Support at 202-828-5100, or via e-mail at webmeeting@altarum.org. Other questions regarding this Webinar should be directed to the UBO Help Desk at (571)733-5935 or UBO.LearningCenter@altarum.org.

    Contact us:

    If you have any technical questions concerning any webinars, please e-mail webmeeting@altarum.org or call 202-828-5100.

    For any other questions, please e-mail UBO.LearningCenter@altarum.org, or leave a message for the Helpdesk staff at (571) 733-5935. Phone messages will be returned within one business day.

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    Spotlight
    Online Survey

    We invite you to complete a brief anonymous survey for each live and archived Webinar viewed.

    Tell us what you think in the
    Webinar Online Survey

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