Welcome to the TRICARE Military Treatment Facilities (MTF) Locator 
Friday, May 24, 2013
 
Bayne Jones Army Community Hospital
MTF Name: Bayne Jones Army Community Hospital
Address: 1585 3rd Street
Building 285
Fort Polk, LA 71459-5110
Web Site: http://www.polk.amedd.army.mil/
Main Phone: 337-531-3118 / 800-752-4658
Hours: Sickcall Monday - Friday: 0630 - 0730
Normal Hours of Operation Monday- Friday: 0800-1630
 
Making an Appointment
Phone Number: 337-531-3011
Additional Information:
Appointments for Family Medicine, Internal Medicine, Pediatrics may be obtained by calling (337) 531-3011 starting at 0700-1600 M-F(except on Federal and Hospital Training Holidays.
Appointments in the speciality clinics can be made by calling the specific clinic.
Prime enrollees may be able to make an MTF appointment online at www.tricareonline.com.

Pharmacy
Phone: 337-531-3784
Hours: Monday (0800 - 1800)
Tuesday Friday (0730-1800)
Saturday (0830-1230)
Additional Information:
Pharmacy Refill Line: (337) 531-DRUG(3784)
Online Pharmacy refills at www.polk.amedd.army.mil

Additional Information
Advice Line: If in need of routine Medical Advice M-F and it is not an emergency-please contact your Primary Care Manager-- Family Medicine, Internal Medicine, Pediatrics (337)531-3011 for an appointment or to speak to a Triage Nurse.
After Hours Care: If it is an emergency, call 911 or report to the Bayne-Jones Emergency Room. If it is not an emergency, and the patient feels he/she needs care, the patient can still report to the Bayne-Jones ER to be assessed and given further instructions.

Fonemed: After Hour Triage Advice Line 800-877-602-7217
In case of an emergency:
In case of an emergency, please call 911 and follow the guidance given over the phone by the emergency personnel. Bayne-Jones ER is open 24 hours 7 days a week including holidays to assist with any emergency situation.
Other Information:
Bayne-Jones Army Community Hospital "Serving to Heal, Honored to Serve"
Specialties
Audiology / Speech Pathology
Clinical Psychology
Dietetics
Emergency Services
Family Medicine
Internal Medicine
OB/GYN
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
Otolaryngology (ENT)
Pediatrics
Physical Therapy
Psychiatry
Surgery
Podiatry
Population Health (wellness)
Psychology
Social Work
Substance Abuse
Customer Service
 
Beneficiary Counseling & Assistance Coordinator (BCAC)
Ms. Vanessia Peake  
Phone: 337-531-3892
DSN: 863-3892
Fax:337-653-3515
E-mail: vanessia.peake@amedd.army.mil
Ms. Paula Wingo  
Phone: 337-531-3974
DSN: 863-3515
Fax:337-653-3515
E-mail: paula.wingo@us.army.mil
Debt Collection & Assistance Officer (DCAO)
Ms. Vanessia Peake  
Phone: 337-531-3892
DSN: 863-3892
Fax:337-653-3515
E-mail: vanessia.peake@amedd.army.mil
Ms. Paula Wingo  
Phone: 337-531-3974
DSN: 863-3515
Fax:337-653-3515
E-mail: paula.wingo@us.army.mil
 
Additional Customer Service Information
Other Customer Service Phone Number: Patient Advocate - 337-531-3628/3880
Other Customer Service Email Address:
Patient Advocate ( bjachpatientadvocate@amedd.army.mil)
Other customer service information:
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What is an MTF?
All TRICARE Plan options work at MTF.
Prime is the usual choice for patients who use the MTF.
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