Welcome to the TRICARE Military Treatment Facilities (MTF) Locator 
Monday, May 20, 2013
 
Madigan Army Medical Center
MTF Name: Madigan Army Medical Center
Address: 9040 Jackson Avenue
Tacoma, WA 98431-1100
Web Site: http://www.mamc.amedd.army.mil/
Main Phone: 253-968-1110
Hours: Madigan clinical services are routinely available Monday through Friday from 7:30 A.M. to 4:30 P.M. Closed weekends and Federal Holidays.
Some clinics offer after-hours appointments. Call 1-800-404-4506 for all appointments.
 
Making an Appointment
Phone Number: 800 404-4506
Additional Information:
Madigan clinical services are routinely available Monday through Friday from 7:30 A.M. to 4:30 P.M.
Some clinics offer after-hours appointments. Call 1-800-404-4506 for all appointments. Appointment scheduling times have been enhanced. Beneficiaries may now make appointments Monday thru Fridays between 0600-2000 hours, and on Saturdays and Sundays, between 0700-1530 hours. Beneficiaries can also make appointments by registering on TRICARE On LIne (TOL) at http://www.tricareonline.com. TOL Customer service phone number is 800 600-9332, press option number 8.
Prime enrollees may be able to make an MTF appointment online at www.tricareonline.com.

Pharmacy
Phone: (253) 968-2999
Hours: M-F 0700-1900
Sat. 0900-1700
Closed Sundays and Holidays
Additional Information:
The above information is for the Main Pharmacy at Madigan where the new prescriptions entered by Madigan providers are processed. Prescriptions written by civilian providers may be filled at the Mini Mall Pharmacy. Call the Mini Mall Pharmacy at 253-966-1106 for pharmacy hours.

Additional Information
Advice Line: During duty hours patients can call the Madigan Family Medicine Clinic at 253 968-0770 and follow the prompts. For the Winder Family Medicine Clinic call 253 477-0800. Okubo Family Medicine Clinic call 253 966-1991. Internal Medicine Clinic call 253 968-2462. Pediatric Clinic call 253 968-3066. McChord Famly Medicine Clinic call 253 982-CARE. The Puyallup Medical Home Clinic call 253 477-5080. The South Sound Medical Home Clinic call 253-477-5149.
After Hours Care: For acute issues after hours, patients can phone the Madigan provider-on call service at the following numbers. Family medicine (for the Madigan Family Medicine, Winder and Okubo Clinics) call 253 968-0770, press 3. Internal Medicince Clinic call 253 968-2462, press 6. For Pediatrics call 253 968-3066, press 6. For the McChord Family Medicine Clinic call 253 982-CARE, press 9. For the Puyallup Medical Home Clinic call 253 982-CARE, press 9. For the South Sound Medical Home call 253 477-5149
In case of an emergency:
Call 911 or go to the nearest Emergency Room.
Other Information:
Patients who have a Madigan Army Medical Center Primary Care Manager (PCM) and desire to change to another Madigan PCM should contact the clinic where they are currently being seen in order to request a change. The Madigan Army Medical Center' s slogan is "Care With Compassion"
Specialties
Allergy
Audiology / Speech Pathology
Clinical Psychology
Dermatology
Dietetics
Emergency Services
Family Medicine
Internal Medicine
Neurology
OB/GYN
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
Otolaryngology (ENT)
Pediatrics
Physical Medicine
Physical Therapy
Psychiatry
Surgery
Urology
Cardiology
Gastroenterology
Infectious Disease
Neonatology
Nuclear Medicine
Developmental Pediatrics
Perinatology
Podiatry
Population Health (wellness)
Psychology
Pulmonology
Social Work
Substance Abuse
Nephrology
Customer Service
 
Beneficiary Counseling & Assistance Coordinator (BCAC)
Ms. Veronica Stephens  
Phone: 253-968-3348
DSN: 782-3348
Fax:253-968-1328
E-mail: veronica.i.stephens.civ@mail.mil
Mr. Rey Javier  
Phone: 253-968-0643
DSN: 782-0643
Fax:253-968-1328
E-mail: rey.k.javier.civ@mail.mil
Ms. Katy Cordon  
Phone: 253-967-9513
DSN: 357-9513
Fax: 
E-mail: katy.m.cordon.civ@mail.mil
Ms. Ebony Washington  
Phone: 253-982-5947
DSN: 382-5947
Fax:253-982-5761
E-mail: Ebony.a.Washington.civ@mail.mil
Sterling Clarke  
Phone: 253-968-5000
DSN: 782-5000
Fax:253-968-5169
E-mail: sterling.a.clarke.civ@mail.mil
Ms. Betty Cabamalan  
Phone: 253-968-0121
DSN: 782-0121
Fax:253-968-0536
E-mail: betty.a.cabamalan@mail.mil
Mr. Michael Untalan  
Phone: (253) 968-3491
DSN: 782-3491
Fax:(253) 968-1328
E-mail: michael.j.untalan.civ@mail.mil
Ms. Darnisel Chambers  
Phone: 253-968-2720
DSN: 782-2720
Fax:253-968-5169
E-mail: darnisel.m.chambers.civ@mail.mil
Debt Collection & Assistance Officer (DCAO)
Ms. Veronica Stephens  
Phone: 253-968-3348
DSN: 782-3348
Fax:253-968-1328
E-mail: veronica.stephens@amedd.army.mil
 
Additional Customer Service Information
Other Customer Service Phone Number: Madigan Patient Advocate (253) 968-1145
Other Customer Service Email Address:
Madigan Patient Feedback - www.mamc.amedd.army.mil A Patient Satisfaction Surveyinclude called the Army Provider Level Satisfaction Survey is sent to patients seen in Madigan outpatient clinics.
Other customer service information:
Patients may also use secure messaging with their healthcare team via www.RelayHealth.com.
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What is an MTF?
All TRICARE Plan options work at MTF.
Prime is the usual choice for patients who use the MTF.
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