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Madigan Army Medical Center
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| MTF Name: |
Madigan Army Medical Center |
| Address: |
9040 Jackson Avenue Tacoma, WA 98431-1100 |
| Web Site: |
http://www.mamc.amedd.army.mil/ |
| Main Phone: |
253-968-1110 |
| Hours: |
Madigan clinical services are routinely available Monday through Friday from 7:30 A.M. to 4:30 P.M. Closed weekends and Federal Holidays.
Some clinics offer after-hours appointments. Call 1-800-404-4506 for all appointments. |
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Making an Appointment
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| Phone Number: |
800 404-4506 |
Additional Information:
Madigan clinical services are routinely available Monday through Friday from 7:30 A.M. to 4:30 P.M.
Some clinics offer after-hours appointments. Call 1-800-404-4506 for all appointments. Appointment scheduling times have been enhanced. Beneficiaries may now make appointments Monday thru Fridays between 0600-2000 hours, and on Saturdays and Sundays, between 0700-1530 hours. Beneficiaries can also make appointments by registering on TRICARE On LIne (TOL) at http://www.tricareonline.com. TOL Customer service phone number is 800 600-9332, press option number 8.
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| Prime enrollees may be able to make an
MTF appointment online at www.tricareonline.com.
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Pharmacy |
| Phone: |
(253) 968-2999 |
| Hours: |
M-F 0700-1900
Sat. 0900-1700
Closed Sundays and Holidays |
Additional Information: The above information is for the Main Pharmacy at Madigan where the new prescriptions entered by Madigan providers are processed. Prescriptions written by civilian providers may be filled at the Mini Mall Pharmacy. Call the Mini Mall Pharmacy at 253-966-1106 for pharmacy hours.
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Additional
Information |
| Advice Line: |
During duty hours patients can call the Madigan Family Medicine Clinic at 253 968-0770 and follow the prompts. For the Winder Family Medicine Clinic call 253 477-0800. Okubo Family Medicine Clinic call 253 966-1991. Internal Medicine Clinic call 253 968-2462. Pediatric Clinic call 253 968-3066. McChord Famly Medicine Clinic call 253 982-CARE. The Puyallup Medical Home Clinic call 253 477-5080. The South Sound Medical Home Clinic call 253-477-5149. |
| After Hours
Care: |
For acute issues after hours, patients can phone the Madigan provider-on call service at the following numbers. Family medicine (for the Madigan Family Medicine, Winder and Okubo Clinics) call 253 968-0770, press 3. Internal Medicince Clinic call 253 968-2462, press 6. For Pediatrics call 253 968-3066, press 6. For the McChord Family Medicine Clinic call 253 982-CARE, press 9. For the Puyallup Medical Home Clinic call 253 982-CARE, press 9. For the South Sound Medical Home call 253 477-5149 |
In case of an
emergency: Call 911 or go to the nearest Emergency Room. |
Other
Information: Patients who have a Madigan Army Medical Center Primary Care Manager (PCM) and desire to change to another Madigan PCM should contact the clinic where they are currently being seen in order to request a change. The Madigan Army Medical Center' s slogan is "Care With Compassion" | | |
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Specialties |
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Allergy
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Audiology / Speech Pathology
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Clinical Psychology
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Dermatology
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Dietetics
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Emergency Services
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Family Medicine
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Internal Medicine
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Neurology
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OB/GYN
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Occupational Therapy
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Ophthalmology
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Optometry
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Orthopedics
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Otolaryngology (ENT)
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Pediatrics
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Physical Medicine
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Physical Therapy
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Psychiatry
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Surgery
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Urology
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Cardiology
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Gastroenterology
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Infectious Disease
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Neonatology
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Nuclear Medicine
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Developmental Pediatrics
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Perinatology
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Podiatry
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Population Health (wellness)
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Psychology
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Pulmonology
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Social Work
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Substance Abuse
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Nephrology
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Customer Service |
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| Beneficiary Counseling & Assistance Coordinator (BCAC) |
Ms. Veronica Stephens Phone: 253-968-3348 DSN: 782-3348 Fax:253-968-1328 E-mail: veronica.i.stephens.civ@mail.mil |
Mr. Rey Javier Phone: 253-968-0643 DSN: 782-0643 Fax:253-968-1328 E-mail: rey.k.javier.civ@mail.mil |
Ms. Katy Cordon Phone: 253-967-9513 DSN: 357-9513 Fax: E-mail: katy.m.cordon.civ@mail.mil |
Ms. Ebony Washington Phone: 253-982-5947 DSN: 382-5947 Fax:253-982-5761 E-mail: Ebony.a.Washington.civ@mail.mil |
Sterling Clarke Phone: 253-968-5000 DSN: 782-5000 Fax:253-968-5169 E-mail: sterling.a.clarke.civ@mail.mil |
Ms. Betty Cabamalan Phone: 253-968-0121 DSN: 782-0121 Fax:253-968-0536 E-mail: betty.a.cabamalan@mail.mil |
Mr. Michael Untalan Phone: (253) 968-3491 DSN: 782-3491 Fax:(253) 968-1328 E-mail: michael.j.untalan.civ@mail.mil |
Ms. Darnisel Chambers Phone: 253-968-2720 DSN: 782-2720 Fax:253-968-5169 E-mail: darnisel.m.chambers.civ@mail.mil |
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| Debt Collection & Assistance Officer (DCAO) |
Ms. Veronica Stephens Phone: 253-968-3348 DSN: 782-3348 Fax:253-968-1328 E-mail: veronica.stephens@amedd.army.mil |
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Additional Customer Service Information
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Other Customer Service
Phone Number: Madigan Patient Advocate (253) 968-1145
Other Customer Service
Email Address: Madigan Patient Feedback - www.mamc.amedd.army.mil A Patient Satisfaction Surveyinclude called the Army Provider Level Satisfaction Survey is sent to patients seen in Madigan outpatient clinics.
Other customer service
information: Patients may also use secure messaging with their healthcare team via www.RelayHealth.com. | | | | | |
Other |
What is an MTF?
| The hospital or clinic on your base or post is a Military Treatment Facility, or MTF. "MTF" has come to be used as shorthand for all uniform services hospitals, clinics, and medical centers (including the several former Public Health Service hospitals that are now called "designated providers" under TRICARE). |
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All TRICARE Plan options work at MTF.
| Any eligible TRICARE beneficiary can use the MTF for medical care. Your choice of TRICARE plan (Prime, Standard, or Extra), however, can affect your priority for appointments at the MTF. Using the MTF through Prime, instead of seeing a civilian doctor, can save you money and paperwork. |
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Prime is the usual choice for patients who use the MTF.
| If you choose to enroll in TRICARE Prime, most of your care will be at the MTF. Active duty service members are automatically enrolled in Prime, and many active-duty family members choose to enroll. You must complete and submit the necessary paperwork to enroll in Prime. |
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Learn more...
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