Welcome to the TRICARE Military Treatment Facilities (MTF) Locator 
Saturday, May 18, 2013
 
US Army Health Center Vicenza
MTF Name: US Army Health Center Vicenza
Address: Unit 31403, Box 13
Vicenza, ITALY APO AE 09630
Web Site: http://ermc.amedd.army.mil/vicenza/index.cfm
Main Phone: 011-39-0444-619000
Hours: Mon, Tue, Wed, Fri: 0800-1700
Thursdays: 1300-1700
Saturdays: 0900-1300;
Closed some training holidays
 
Making an Appointment
Phone Number: DSN 636-9000 Commercial: 011 39 0444 619000
Additional Information:
Prime enrollees may be able to make an MTF appointment online at www.tricareonline.com.

Pharmacy
Phone: 636-9130
Hours: MTWF 0800-1630
Thu 10:00 to 1630
Additional Information:
The Pharmacist is at lunch from 1230 to 1330. Only called in refills can be picked up

Additional Information
Advice Line: The Health Care Information Line is available to TRICARE beneficiaries 24 hours a day, seven days a week. From Italy, call toll free (800)-877660. When patients call the Health Care Information Line, they can either speak to a registered nurse or access pre-recorded information on a wide variety of health care topics.
After Hours Care: For after hours care, visit the emergency room at the San Bortolo Hospital in downtown Vicenza. Patient Liaisons are available 24/7 to provide assistance. tel No. 39-0444 753300
In case of an emergency:
The San Bortolo Hospital in downtown Vicenza currently serves as the emergency medical facility for the Vicenza U.S. military community. The emergency telephone number in Italy is 114 (dial 0444-71-7114 if calling from off-post).
Other Information:
For patient other than TRICARE Prime beneficiaries, the host nation hospitals requires payment up front for out patient and emergency services. For Inpatient stay the local hospital requires a down payment for retirees. Civilian DOD, teachers, contractors etc. are required a down payment of euro 500 and to pay in full upon discharge unless they can provide a letter or fax from the insurance stating that they will pay for the hospital
Specialties
Clinical Psychology
Dermatology
Family Medicine
Internal Medicine
OB/GYN
Occupational Therapy
Optometry
Orthopedics
Pediatrics
Physical Therapy
Psychiatry
Social Work
Substance Abuse
Customer Service
 
Beneficiary Counseling & Assistance Coordinator (BCAC)
Mr. Cristian Masia  
Phone: 011-39-0444-619649
DSN: 636-9649
Fax: 
E-mail: cristian.masia@amedd.army.mil
DCAO - n/a
 
Additional Customer Service Information
Other Customer Service Phone Number: Commercial +39-0444619508 DSN 634-9508
Other Customer Service Email Address:
vczhcpatrep@amedd.army.mil - Visit the USAHC-V Interactive Customer service at http://ice.disa.mil
Other customer service information:
The Benincaso Birthing Center opened in June 2005 providing Inpatient Obstatrical services. For more information contact the Officer in charge at DSN 636-9150, (moms) Com +39-0444-719150.
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Other
What is an MTF?
All TRICARE Plan options work at MTF.
Prime is the usual choice for patients who use the MTF.
Learn more...


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