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US Army Health Center Vicenza
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| MTF Name: |
US Army Health Center Vicenza |
| Address: |
Unit 31403, Box 13 Vicenza, ITALY APO AE 09630 |
| Web Site: |
http://ermc.amedd.army.mil/vicenza/index.cfm |
| Main Phone: |
011-39-0444-619000 |
| Hours: |
Mon, Tue, Wed, Fri: 0800-1700
Thursdays: 1300-1700
Saturdays: 0900-1300;
Closed some training holidays |
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Making an Appointment
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| Phone Number: |
DSN 636-9000 Commercial: 011 39 0444 619000 |
Additional Information:
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| Prime enrollees may be able to make an
MTF appointment online at www.tricareonline.com.
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Pharmacy |
| Phone: |
636-9130 |
| Hours: |
MTWF 0800-1630
Thu 10:00 to 1630 |
Additional Information: The Pharmacist is at lunch from 1230 to 1330. Only called in refills can be picked up
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Additional
Information |
| Advice Line: |
The Health Care Information Line is available to TRICARE beneficiaries 24 hours a day, seven days a week. From Italy, call toll free (800)-877660. When patients call the Health Care Information Line, they can either speak to a registered nurse or access pre-recorded information on a wide variety of health care topics. |
| After Hours
Care: |
For after hours care, visit the emergency room at the San Bortolo Hospital in downtown Vicenza. Patient Liaisons are available 24/7 to provide assistance. tel No. 39-0444 753300
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In case of an
emergency: The San Bortolo Hospital in downtown Vicenza currently serves as the emergency medical facility for the Vicenza U.S. military community. The emergency telephone number in Italy is 114 (dial 0444-71-7114 if calling from off-post). |
Other
Information: For patient other than TRICARE Prime beneficiaries, the host nation hospitals requires payment up front for out patient and emergency services. For Inpatient stay the local hospital requires a down payment for retirees. Civilian DOD, teachers, contractors etc. are required a down payment of euro 500 and to pay in full upon discharge unless they can provide a letter or fax from the insurance stating that they will pay for the hospital | | |
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Specialties |
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Clinical Psychology
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Dermatology
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Family Medicine
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Internal Medicine
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OB/GYN
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Occupational Therapy
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Optometry
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Orthopedics
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Pediatrics
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Physical Therapy
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Psychiatry
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Social Work
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Substance Abuse
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Customer Service |
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| Beneficiary Counseling & Assistance Coordinator (BCAC) |
Mr. Cristian Masia Phone: 011-39-0444-619649 DSN: 636-9649 Fax: E-mail: cristian.masia@amedd.army.mil |
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DCAO - n/a | |
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Additional Customer Service Information
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Other Customer Service
Phone Number: Commercial +39-0444619508 DSN 634-9508
Other Customer Service
Email Address: vczhcpatrep@amedd.army.mil - Visit the USAHC-V Interactive Customer service at http://ice.disa.mil
Other customer service
information: The Benincaso Birthing Center opened in June 2005 providing Inpatient Obstatrical services. For more information contact the Officer in charge at DSN 636-9150, (moms) Com +39-0444-719150.
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Other |
What is an MTF?
| The hospital or clinic on your base or post is a Military Treatment Facility, or MTF. "MTF" has come to be used as shorthand for all uniform services hospitals, clinics, and medical centers (including the several former Public Health Service hospitals that are now called "designated providers" under TRICARE). |
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All TRICARE Plan options work at MTF.
| Any eligible TRICARE beneficiary can use the MTF for medical care. Your choice of TRICARE plan (Prime, Standard, or Extra), however, can affect your priority for appointments at the MTF. Using the MTF through Prime, instead of seeing a civilian doctor, can save you money and paperwork. |
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Prime is the usual choice for patients who use the MTF.
| If you choose to enroll in TRICARE Prime, most of your care will be at the MTF. Active duty service members are automatically enrolled in Prime, and many active-duty family members choose to enroll. You must complete and submit the necessary paperwork to enroll in Prime. |
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Learn more...
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