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US Army Health Clinic Katterbach
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| MTF Name: |
US Army Health Clinic Katterbach |
| Address: |
Unit 28614
Katterbach, GERMANY APO AE 09177 |
| Web Site: |
http://ermc.amedd.army.mil/katterbach/index.cfm |
| Main Phone: |
(49)-9802-83-3398 |
| Hours: |
Monday 0730-1630
Tuesday 0730-1630
Wednesday 0730-1630 extended hrs 1630-1900 appt only
Thursday 0730-1630
Friday 0730-1130
Closed All Weekends and Federal Holidays |
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Making an Appointment
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| Phone Number: |
(49)-9802-83-3398 |
Additional Information:
http://www.tricare.mil/
For Tricare Online Appointments
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| Prime enrollees may be able to make an
MTF appointment online at www.tricareonline.com.
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Pharmacy |
| Phone: |
09802-832-665, 4672-665 |
| Hours: |
Monday 0730-1630
Tuesday 0730-1630
Wednesday 0730-1630 extended hrs 1630-1900 appt only
Thursday 0730-1630
Friday 0730-1130
Closed All Weekends and Federal Holidays |
Additional Information:
All refills must be called into the LRMC refill prescription line at 06371-865601
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Additional
Information |
| Advice Line: |
Nurse Advice Line: 00800-4759-2330 24/7
Host Nation Patient Liason: 0162-2968-049, DSN 467-2169
ISOS: toll free from germany 0800.181.8505 or 0044.208762.8133 |
| After Hours
Care: |
Go to the nearest hospital, and call or visit Tricare the next working day. |
In case of an
emergency:
Go to the nearest hospital, and call Patient Liaisons at 0162-296-8049.
The number for Emergency Services is 09802-83-116 or DSN 116. |
Other
Information:
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Specialties |
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Family Medicine
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Optometry
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Pediatrics
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Physical Therapy
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Psychiatry
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Psychology
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Social Work
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Mental Health
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Customer Service |
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| Beneficiary Counseling & Assistance Coordinator (BCAC) |
Mr. James Field
Phone: 011-49-9802-832-619
DSN: 4672-619
Fax:011-49-9802-832-311
E-mail: james.a.field12.ln@mail.mil |
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| Debt Collection & Assistance Officer (DCAO) |
Mr. James Field
Phone: 011-49-9802-832-619
DSN: 4672-619
Fax:011-49-9802-832-311
E-mail: james.a.field12.ln@mail.mil |
Mrs. Claudia Rice
Phone: 011-49-9802-832-677
DSN: 4672-677
Fax:
E-mail: claudia.b.rice.ln@mail.mil |
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Additional Customer Service Information
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Other Customer Service
Phone Number: Patient Advocate 467-3949 or 09802-83-3949
Other Customer Service
Email Address:
Other customer service
information:
To provide feedback of your experience with the clinic go to http://ice.disa.mil/index.cfm?fa=service_provider_list&site_id=158&service_category_id=11 | | | | | |
Other |
What is an MTF?
| The hospital or clinic on your base or post is a Military Treatment Facility, or MTF. "MTF" has come to be used as shorthand for all uniform services hospitals, clinics, and medical centers (including the several former Public Health Service hospitals that are now called "designated providers" under TRICARE). |
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All TRICARE Plan options work at MTF.
| Any eligible TRICARE beneficiary can use the MTF for medical care. Your choice of TRICARE plan (Prime, Standard, or Extra), however, can affect your priority for appointments at the MTF. Using the MTF through Prime, instead of seeing a civilian doctor, can save you money and paperwork. |
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Prime is the usual choice for patients who use the MTF.
| If you choose to enroll in TRICARE Prime, most of your care will be at the MTF. Active duty service members are automatically enrolled in Prime, and many active-duty family members choose to enroll. You must complete and submit the necessary paperwork to enroll in Prime. |
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Learn more...
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