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Stuttgart Army Health Clinic
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| MTF Name: |
Stuttgart Army Health Clinic |
| Address: |
U.S. Army Health Clinic
Unit 30401
APO AE 09107-0401
Stuttgart-Vaihingen, GERMANY APO AE 09107 |
| Web Site: |
http://www.healthcare.hqusareur.army.mil/stuttgart/index.cfm |
| Main Phone: |
(49)-(0) 711-680-8610 |
| Hours: |
Mon - Thursday: 0730-1630
Friday: 0730-1200
Sick Call: no sick call - please schedule an appointment
Closed weekends, US Holidays and EUCOM Training Holidays
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Making an Appointment
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| Phone Number: |
0080037622273 |
Additional Information:
Just call 00800-4759-2330 from a commercial line or 0800-825-1600 from a DSN to speak to a registered nurse, any time, day or night. To schedule a appointment online go to:
www.TRICAREOnline.com
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| Prime enrollees may be able to make an
MTF appointment online at www.tricareonline.com.
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Pharmacy |
| Phone: |
49-0711-680-8650 |
| Hours: |
Mon - Thursday: 0730-1700
Friday: 0730-1200 |
Additional Information:
Call in your prescription refills 24/7. This allows us to prepare your prescriptions in advance, saving you time and helping us improve service for everyone!
Dial # 0711-680-4925
(Toll free # 00800-7446-2500)
Select the Heidelberg footprint pharmacies; then Patch Pharmacy.
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Additional
Information |
| Advice Line: |
The TRICARE Nurse Advice Line gives you around-the-clock access to medical information and advice. The Nurse Advice Line provides Registered Nurses who can answer questions, provide self-care advice and help you decide if you need to seek immediate care. The Nurse Advice Line can be contacted by dialing 0800-825-1600 from a land line and 00800-4759-2330 from a commercial line. |
| After Hours
Care: |
If you have an medical emergency after regular duty hours, please contact the Patient Liaison On-Call through the MP desk at 116, CIV: 0711-680-116 or 0711-680-5262. In cases where life, limb and vision are threatened contact the German ambulance by dialing 112. |
In case of an
emergency:
For emergencies: Please contact the Patient Liaison On-Call through the MP desk at 116, CIV: 0711-680-116 or 0711-680-5262
Contact the German ambulance by dialing 112 in cases where life, limb and vision are threatened. |
Other
Information:
The clinic is closed on US Federal & EUCOM/AFRICOM Training holidays.
The TRICARE Service Center is closed on all German & US Federal holidays. | | |
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Specialties |
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Clinical Psychology
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Dietetics
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Family Medicine
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Optometry
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Pediatrics
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Physical Therapy
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Psychiatry
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Population Health (wellness)
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Psychology
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Social Work
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Customer Service |
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| Beneficiary Counseling & Assistance Coordinator (BCAC) |
Ms. Bridget Schaff
Phone: 49-(0)711-680-7408
DSN: 314-430-7408
Fax:49-(0)711-680-4624
E-mail: bridget.schaff1@us.army.mil |
Ms. Anette Bartlett
Phone: 49-711-729-5616
DSN: 421-5616
Fax:49-711-680-4624
E-mail: anette.bartlett@us.army.mil |
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| Debt Collection & Assistance Officer (DCAO) |
Ms. Bridget Schaff
Phone: 49-(0)711-680-7408
DSN: 314-430-7408
Fax:49-(0)711-680-4624
E-mail: bridget.schaff1@us.army.mil |
Ms. Anette Bartlett
Phone: 49-711-729-5616
DSN: 421-5616
Fax:49-711-680-4624
E-mail: anette.bartlett@us.army.mil |
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Additional Customer Service Information
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Other Customer Service
Phone Number: 49-(0)711-680-2532 DSN: 430-2532
Other Customer Service
Email Address:
monica.page@amedd.army.mil
Other customer service
information:
The following information is provided for beneficiary awareness:
TRICARE Service Center Hours of Operation
Mon - Thursday 0800-1600
Friday: 0800-1200
The TRICARE Service Center is closed on all German and US Federal holidays
The commercial dialing prefix for Patch is 0711-680-xxxx (last 4 of DSN number) TRICARE Enrollment Office is now located at the Stuttgart Health Clinic on Patch Barracks, building 2211, telephone: DSN 430-4190/2531, Commercial line: 0711-680-4190/2531
Hours of Operation for enrollments are: Monday - Thursday 0800 - 1600, Friday 0800-1200
The Enrollment office is closed on all US Federal holidays.
Patient Liaison's: Location at Patch TSC, DSN 430-4381/7523
Mission: Visit all TRICARE PRIME beneficiary hospitalized in the greater Stuttgart area:
Beneficiary Counseling and Assistance Coordinator at Patch Clinic TSC, DSN 430-7408 and Kelley Clinic TSC, DSN 421-5616
Mission: Handle inquiries regarding health care benefits and coverage.
Health Care Finders: Location at Patch TSC, DSN 430-7523
Mission: Coordinate and book appointments for host nation medical care.
Medical Records Technician: Location at Patch TSC, DSN 430-5204
Please note that Active Duty TRICARE beneficiaries and their family members enrolled in TRICARE Prime must forward all medical invoices to the the "International SOS Overseas Contractor". Address for ADSM: TRICARE Overseas Program, P.O. Box 7968, Madison, WI 53707-7968, Address for ADFM: TRICARE Overseas Program, P.O. Box 8976, Madison, WI 53708-8976. Retirees and other TRICARE Standard beneficiaries must file claims directly to TRICARE Overseas Program, P.O. Box 8976, Madison, WI 53708-8976. Claims submission information, mailing address and claim forms may be obtained from the TRICARE Europe website www.tricare-overseas.com. Billing is no longer handled at the TSC.
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Other |
What is an MTF?
| The hospital or clinic on your base or post is a Military Treatment Facility, or MTF. "MTF" has come to be used as shorthand for all uniform services hospitals, clinics, and medical centers (including the several former Public Health Service hospitals that are now called "designated providers" under TRICARE). |
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All TRICARE Plan options work at MTF.
| Any eligible TRICARE beneficiary can use the MTF for medical care. Your choice of TRICARE plan (Prime, Standard, or Extra), however, can affect your priority for appointments at the MTF. Using the MTF through Prime, instead of seeing a civilian doctor, can save you money and paperwork. |
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Prime is the usual choice for patients who use the MTF.
| If you choose to enroll in TRICARE Prime, most of your care will be at the MTF. Active duty service members are automatically enrolled in Prime, and many active-duty family members choose to enroll. You must complete and submit the necessary paperwork to enroll in Prime. |
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Learn more...
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