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Moncrief Army Community Hospital
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| MTF Name: |
Moncrief Army Community Hospital |
| Address: |
4500 Stuart Street
Fort Jackson, SC 29207-5700 |
| Web Site: |
http://www.moncrief.amedd.army.mil |
| Main Phone: |
(803) 751-2160 |
| Hours: |
The Urgent Care Clinic is open 24 hours a day 7 days per week for acute, walk-in care that cannot wait until the next duty day. |
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Making an Appointment
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| Phone Number: |
(803) 751-CARE (2273) |
Additional Numbers:
| Number | Description |
| 1-877-273-5584 | Toll Free |
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Additional Information:
Calls made during duty hours (0730-1600) are received electronically through an automated call distribution system and will be responded to as soon as possible. Calls received after 1600 are also received electronically and are given a menu of seven options to choose from. "751-CARE" Menu Options.
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| Prime enrollees may be able to make an
MTF appointment online at www.tricareonline.com.
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Pharmacy |
| Phone: |
(803) 751-2385 |
| Hours: |
Monday through Friday: 0730 to 1730. Saturday 0730 -1200. (Sunday and Holidays: Closed)
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Additional Information:
Call-in-Refill Pick-up (located in Post Exchange Annex next to the Arcade): Monday through Friday: 0900 to 1800. Saturday: 0900 - 1200. ( Sunday and Holidays: Closed) Phone Numbers: Refill, Voice (803) 751-4609, Refill, Automated (803) 751-2250, Toll Free: 1-866-489-0950
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Additional
Information |
| Advice Line: |
We do not have a nurse advice line. |
| After Hours
Care: |
The Urgent Care Clinic (UCC) is open 24 hours a day 7 days per week. It is a walk in clinic and sees patients according to priority of medical needs; as a result the wait can exceed 3 hours during peak times. If you are TRICARE Prime enrolled to Moncrief and need acute care while traveling you should call (803) 751-2273 to let your PCM know, or call 1-800-444-5445 during non-duty hours. |
In case of an
emergency:
In the event of a true emergency, you should proceed to the nearest Emergency Room or call 911. Moncrief does not have an Emergency Room. |
Other
Information:
Your Primary Care Manager (PCM) is the only provider authorized to give Routine care; therefore, you cannot receive routine care while traveling. Obstetrical care is not available at Moncrief Army Community Hospital. | | |
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Specialties |
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Allergy
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Audiology / Speech Pathology
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Clinical Psychology
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Dermatology
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Dietetics
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Family Medicine
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Internal Medicine
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OB/GYN
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Occupational Therapy
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Ophthalmology
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Optometry
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Orthopedics
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Otolaryngology (ENT)
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Pediatrics
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Physical Therapy
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Psychiatry
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Surgery
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Chiropractics
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Nuclear Medicine
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Podiatry
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Population Health (wellness)
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Psychology
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Social Work
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Substance Abuse
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Customer Service |
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| Beneficiary Counseling & Assistance Coordinator (BCAC) |
Ms. Kathy Alford
Phone: 803-751-2778
DSN: 734-2778
Fax:803-751-2324
E-mail: kathy.b.alford.civ@mail.mil |
Ms. Doris Cromartie
Phone: 803-751-2123
DSN: 734-2123
Fax:803-751-2324
E-mail: doris.d.cromartie.civ@mail.mil |
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| Debt Collection & Assistance Officer (DCAO) |
Ms. Kathy Alford
Phone: 803-751-2778
DSN: 734-2778
Fax:803-751-2324
E-mail: kathy.b.alford.civ@mail.mil |
Ms. Doris Cromartie
Phone: 803-751-2123
DSN: 734-2123
Fax:803-751-2324
E-mail: doris.d.cromartie.civ@mail.mil |
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Additional Customer Service Information
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Other Customer Service
Phone Number: (803) 751-0471 (Patient Services)
Other Customer Service
Email Address:
us.army.jackson.medcom-mfach.list.mach-patient-services@mail.mil
Other customer service
information:
The patient advocate is available Monday through Friday, 0730 to 1615. | | | | | |
Other |
What is an MTF?
| The hospital or clinic on your base or post is a Military Treatment Facility, or MTF. "MTF" has come to be used as shorthand for all uniform services hospitals, clinics, and medical centers (including the several former Public Health Service hospitals that are now called "designated providers" under TRICARE). |
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All TRICARE Plan options work at MTF.
| Any eligible TRICARE beneficiary can use the MTF for medical care. Your choice of TRICARE plan (Prime, Standard, or Extra), however, can affect your priority for appointments at the MTF. Using the MTF through Prime, instead of seeing a civilian doctor, can save you money and paperwork. |
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Prime is the usual choice for patients who use the MTF.
| If you choose to enroll in TRICARE Prime, most of your care will be at the MTF. Active duty service members are automatically enrolled in Prime, and many active-duty family members choose to enroll. You must complete and submit the necessary paperwork to enroll in Prime. |
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Learn more...
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