StudiesStudies

Next Generation Satisfaction Survey - Health Care Services and Support (HCSS)

Objective: The Health Care Services and Support (HCSS) Beneficiary Satisfaction Surveys provide regional Administrative Contracting Officers (ACOs) with information on beneficiary-user satisfaction with the administrative processes/services of Health Care Services and Support Contractors as related to a purchased care service. The survey is part of a performance based award contract agreement requiring measurement of beneficiary satisfaction wit the Health Care Services and Support contractors for the 3 regions.

Results: Contact HPA&E

Status: Active

> Return to complete list of studies

WARNING: This is a Department of Defense (DoD) interest computer system. The Military Health System Web Site is the Official Web Presence of the Office of the Assistant Secretary of Defense (Health Affairs) and the TRICARE Management Activity.