A National Effort to Measure the Inpatient Health Care Experience: The HCAHPS Pilot Project Survey (PDF)
Improving Health Care Experiences and Quality of Care among Military Health System (MHS) Beneficiaries Living with Chronic Illness (PDF)
Understanding Patterns of Network Versus MTF Utilization among TRICARE Beneficiaries (PDF)
Small Area Variation: Sources of Inappropriate Variation of Medical Procedures and Mediation (PDF)
Sources of Inappropriate Variation: Persistence of Important and High Cost Conditions (PDF)
Ensuring the Cost-Effective Marketing of TRICARE Programs and Services (PDF)
Improving the Quality of Individual Health Care Decision Making (PDF)
Explaining Beneficiaries' Failure to Pick Up Prescriptions at Military Pharmacies (PDF)
TRICARE Prime Risk Adjustment Study (PDF)
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