Beneficiary Web Enrollment

The Beneficiary Web Enrollment (BWE) Web site, hosted by the Defense Manpower Data Center, allows you to:

• Update your personal information in the Defense Enrollment Eligibility Reporting System (DEERS).
• Enroll and manage Prime enrollments
  • New enrollments
  • Pay initial premium payment (if applicable)
  • Transfer enrollment when you move (U.S. only)
  • Change your primary care manager
  • Convert active duty enrollment to retiree enrollment up to 90 days before your retirement date. Your retirement date must show in DEERS first.
  • Request new enrollment cards
  • View/update enrollment information
  • Add/update/delete other health insurance information
  • Disenroll (active duty may not disenroll)
• Enroll in the TRICARE Dental Program
  • New enrollments
  • View/update enrollment information
  • Make inital premium payment
  • Establish your payment options

Logging into the Beneficiary Web Enrollment Web site

Depending on who you are, you will log in differently:

• Active duty service members: Common Access Card
• Active Duty Family Members: DoD Self Service Logon (DS Logon).
• Retired Service Members and Families: Defense Financial and Accounting Services (DFAS) "myPay" login ID

Things to Remember When Enrolling Online

When you enroll in TRICARE Prime or TRICARE Prime Remote via the Beneficiary Web Enrollment Web site you are only completing the enrollment process. Other rules for enrollment still apply. So, remember:

• The same enrollment deadlines apply (20th of the month rule).
• Select a PCM within the 30-minute drive time access standard, or understand that you have waived your right to a PCM within 30 minutes of your home. The Beneficiary Web Enrollment Website cannot determine the drive time. Your regional contractor will apply a blanket waiver if the PCM you choose is more then 30 minutes from your home.
• You should not seek care until you receive an enrollment card or PCM change letter in the mail. Enrollments and PCM changes are pending until approved, which may take up to six calendar days. You may cancel any enrollment or PCM change online but the request must be entered within 48 hours of initiating the enrollment or PCM change.
• Print out a copy of the enrollment confirmation for personal records. You may view your enrollment status at any time by logging into the Beneficiary Web Enrollment Web site.

For More Information or Assistance

For technical assistance when using the Beneficiary Web Enrollment Web site, call the Defense Manpower Data Center at 1-800-477-8227.  For questions about enrollment processing, contact your regional contractor.

If you need to get a Common Access Card or reset you pin number, call 1-800-477-8299 for assistance.