Submitting a Waiver Request

To request a waiver to get care from a non-approved demonstration provider:

  • submit Waiver Request to International SOS.
  • International SOS reviews the waiver request and notifies you of the decision.

If the waiver request is denied, you may request a review of the denied waiver and submit a written request to appeal the denied waiver to International SOS. Use the Beneficiary Waiver Appeal to formally request a review of the waiver denial. Appeals are forwarded to the TRICARE Area Office-Pacific for consideration.

Send all Waiver Requests and Beneficiary Waiver Appeals to Global 24 Network Services via fax +63-2687-8609 or to one of the following addresses: 

Postal Address 

Global 24 Network Services
P.O. Box #13892
Emerald Avenue
Ortigas Center Post Office
Pasig City, Philippines   1605

Physical Address for Delivery of Certified Mail

Level 30, Unit 04
Antel Global Corporate Building
Julia Vargas Avenue
Ortigas Center
Pasig City, Philippines 1605

For Assistance

Contact Global 24 Network Services:

If you request and receive a waiver from International SOS to seek care from a non-approved demonstration provider, you may be required to pay for care up front at the time of service and then submit a claim for reimbursement.

Last Updated 11/4/2013

contact Your Contacts
Customer Service

International SOS
+63 2687 8656
Email: support@global24NS.com

www.tricare-overseas.com
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