Changing Your Primary Care Manager
You may change your primary care manager (PCM) at any time, provided the new PCM is accepting new patients and your request complies with guidelines at the local military hospital or clinic.
Find a New PCM
Search your region's provider directory to find a new PCM near you. Call first to see if they are accepting new patients.
Change Your PCM
2. Call your Regional Contractor
- North: Health Net (1-877-TRICARE)
- South: Humana-Military (1-800-444-5445)
- West: UnitedHealthcare (1-877-988-WEST)
3. Mail the PCM Change to your Regional Contractor
Mail a TRICARE Prime Enrollment and PCM Change Form to your regional contractor with the new PCM's name and address (mailing address is found on Page 3 of the form). You only need to complete the portion of the form related to the PCM change.
The change is effective when your regional contractor processes the PCM change. You'll receive a confirmation letter with your new PCM's name and telephone number. Write this information on the back of your TRICARE Prime Enrollment Card.