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TRICARE Pharmacy Home Delivery Continues to Soar and Save


FALLS CHURCH, Va. – TRICARE Pharmacy Home Delivery program growth continued to soar in 2012 by offering a safe, affordable and convenient way to get prescriptions delivered by the U.S. Postal Service.

A record 1.38 million prescriptions were filled in May through home delivery. For the year to date, use increased by 30 percent compared to the same time period in 2011. Beneficiaries making the switch to home delivery contributed to a decrease in retail pharmacy use by 10 percent – putting more money in beneficiaries’ pockets and slowing growth in pharmacy costs for the Department of Defense.

Overall satisfaction with the mail order program continues to grow as more and more beneficiaries get most of their regular medications delivered to their homes. Of 10,000 users offering feedback online, 91 percent indicated they were satisfied or very satisfied. Other national surveys of retail and mail-order users show very similar satisfaction results for home delivery.

One of the most popular features is the automatic prescription refill option, which ensures patients do not run out of their medications. Home delivery is also safe, automatically checking medical and prescription history to help prevent harmful drug interactions.

TRICARE beneficiaries have three options to fill their covered prescriptions. Using military pharmacies is the most cost effective for the DoD and beneficiaries pay nothing for prescriptions. Home delivery offers generic medications at no cost. Beneficiaries using retail have 56,000 TRICARE retail network pharmacies nationwide from which to choose.

Beneficiaries can find links to sign up for TRICARE Pharmacy Home Delivery or enroll their existing home delivery prescriptions in the automatic prescription refill program at or call toll free at 1-877-363-1303 (option 2).


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The TRICARE Management Activity administers the worldwide health care plan for 9.7 million eligible beneficiaries of the uniformed services, retirees and their families.

Last Updated 9/30/2013