Welcome to the TRICARE Military Treatment Facilities (MTF) Locator 
Tuesday, May 21, 2013
 
Branch Medical Clinic Norfolk
MTF Name: Branch Medical Clinic Norfolk
Address: 1721 Admiral Taussig Blvd
Norfolk, VA 23511-2899
Web Site: http://www-nmcp.mar.med.navy.mil/sewellspt/index.asp
Main Phone: 757-953-9000
Hours: General Business Hours - Mon-Fri 0700-1600
Acute Care/Acute Ancillary Service Hours Mon-Fri 0700-1700
Acute Ancillary Service Hours Mon-Fri 0700-1700
Primary Care Clinic - Mon-Fri- 0700-1530
Closed Saturdays, Sundays and all federal holidays
 
Making an Appointment
Phone Number: 1-866-645-4584
Additional Information:
Arrive 15 minutes prior to scheduled appointment time. Bring a list all current medications, including over the counter types. Children should not accompany patient to clinic unless another person is available to care for them. NO EMERGENCY ROOM SERVICES AVAILABLE AT SEWELLS POINT CLINIC.
Prime enrollees may be able to make an MTF appointment online at www.tricareonline.com.

Pharmacy
Phone: 757-953-8832
Hours: Mon-Fri 0700-1800
Closed Saturdays, Sundays and Federal Holidays
Additional Information:
For refills call 757-953-6337, allow at least 72 hours for processing. Civilian Prescriptions are filled between 0700-1730 Mon-Fri. Refills can be picked up between 0800-1900 Mon-Fri

Additional Information
Advice Line:
After Hours Care: Please dial 757-953-9000 and select option #9. The duty doctor will direct the patient on avenues for accessing urgent/acute care. The Prime patient should contact their PCM on the next business day to facilitate further medical care and ensure proper authorization is in place for civilian medical care received.
In case of an emergency:
Dial 911 or go to the nearest Emergency Room. Naval Medical Center Portsmouth Emergency Room is located at 620 John Paul Jones Circle, Portsmouth, VA 23708 and is available to all DoD beneficiaries presenting with valid Military ID Card.
Other Information:
Aviation Medicine Sick Call hours 0700-1030 and 1245-1430 Mon-Fri
Flight Physical are by appointment only (no walk-ins) and are scheduled by calling 757-953-8859.
All other physicals are by appointment only (no walk-ins) and are scheduled by calling 866-645-4584.
Occupational Health Department hours 0700-1500 Mon-Fri
Immunization Clinic hours 0715-1500 Mon-Fri. No PPDs given on Thursdays.
Behavior Health/Mental Health Consulting offered Mon-Fri and can be scheduled by calling 757-953-9
Specialties
Family Medicine
OB/GYN
Optometry
Population Health (wellness)
Psychology
Social Work
Customer Service
 
Beneficiary Counseling & Assistance Coordinator (BCAC)
Ms. Jenise Wilcox  
Phone: 757-953-9004
DSN: 377-9004
Fax:757-953-8981
E-mail: Jenise.wilcox@med.navy.mil
Glenda Wyatt  
Phone: 757-953-8704
DSN:  
Fax:757-953-8981
E-mail: glenda.wyatt@med.navy.mil
Ms. Carolyn Upton  
Phone: 757-953-8708
DSN: 377-8708
Fax:757-953-8981
E-mail: carolyn.upton@med.navy.mil
Debt Collection & Assistance Officer (DCAO)
Ms. Jenise Wilcox  
Phone: 757-953-9004
DSN: 377-9004
Fax:757-953-8981
E-mail: Jenise.wilcox@med.navy.mil
Glenda Wyatt  
Phone: 757-953-8704
DSN:  
Fax:757-953-8981
E-mail: glenda.wyatt@med.navy.mil
 
Additional Customer Service Information
Other Customer Service Phone Number: 757-953-9000
Other Customer Service Email Address:

Other customer service information:
Patient Contact Representative for clinic is Mr. Mark Ware (757-953-8792)
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Other
What is an MTF?
All TRICARE Plan options work at MTF.
Prime is the usual choice for patients who use the MTF.
Learn more...


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