Specialty Drugs

Specialty drugs:

  • Are usually self-administered, high cost, injectable or oral drugs
  • Can require clinical training to administer
  • Treat chronic conditions (e.g., cancer, multiple scleroses, rheumatoid arthritis, hepatitis C)
  • May need special storage and handling
  • Aren’t available from many retail pharmacies

New Specialty Drug Network Begins May 1, 2015

On May 1, 2015, we’ll have a new pharmacy network for select specialty drugs:

  • CVS
  • Rite-Aid
  • Target Pharmacies
  • Walmart Pharmacies

If you’re taking one of the select specialty drugs (a list will be posted soon), you’ll get a letter from Express Scripts explaining the change.

If you get your specialty drugs from:  Then ... 
  • CVS
  • Rite-Aid
  • Target Pharmacies
  • Walmart Pharmacies
You don't need to do anything
Any other network pharmacy

You need to switch to one of the specialty pharmacies listed above or to home delivery.

  • Call Express Scripts at 1-877-363-1303
  • You'll get information about the Specialty Drug Home Delivery Program

Note: Some military pharmacies may stock your specialty drug. You can check with your local military pharmacy to see if they stock your drug and if so, how to switch.

After May 1, 2015, if you still get your specialty drug at a network pharmacy other than CVS, Rite-Aid, Target or Walmart, you’ll:

Specialty Drug Home Delivery Program

Express Scripts has always offered the Specialty Drug Home Delivery Program. This free, voluntary program gives you access to the following services:

  • Get expert advice from nurses, pharmacists, and social workers specializing in complex disease states
    • Nurses are available Monday-Friday, 8:00 am-9:00 pm Eastern Time
    • Pharmacists are available 24/7
  • Talk to specialty patient care advocates who can answer questions and process your drug requests
  • Schedule delivery of your specialty drugs to your home or office
  • Set refill reminders

Last Updated 2/17/2015

contact Your Contacts
Express Scripts, Inc.

Stateside: 1-877-363-1303
Overseas: 1-866-275-4732
(where toll-free service is established)

Express Scripts Website


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