Specialty Drugs

Specialty prescription drugs:  

  • Are usually high-cost
  • Include injectable, oral or infused drugs
  • Are administered by you
  • Are difficult to administer
  • Treat serious chronic conditions (e.g., multiple sclerosis, rheumatoid arthritis, and hepatitis C)
  • Typically require special storage and handling
  • Aren’t readily available at your local pharmacy
  • Have side effects that require monitoring by a pharmacist and/or nurse 

Specialty Medication Care Management Program

We want you to get the most from your medicine.  If you get your specialty drug from Home Delivery, this free, voluntary program can help improve your health by offering these services:

  • Continuous health evaluation and monitoring
  • Review of educational needs
  • Management of prescription drug use
  • Refill reminder calls each month
  • Scheduled deliveries to your location
  • Specialty consultations with a nurse or pharmacist at any time

Express Scripts will send you information about the program and how to get started.

Expert Advice

You can speak to a nurse if you use home delivery for specialty drugs. The nurse will:  

  • Discuss your progress
  • Identify any new symptoms
  • Address any side effects or issues
  • Coordinate with your doctor

You can also talk to a pharmacist about potential drug interactions or side effects.

Nurses are available Monday-Friday, 8:00 am-9:00 pm Eastern Time.  Pharmacists are available 24/7.

Last Updated 11/26/2013

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Express Scripts, Inc.

Stateside: 1-877-363-1303
Overseas: 1-866-275-4732
(where toll-free service is established)

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