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Understanding the TRICARE Claims and Appeals Process


TRICARE and Military OneSource are co-hosting a webinar to educate TRICARE beneficiaries about the TRICARE claims and appeals process. The webinar will take place on Thursday, July 31, 2014 at 1:00PM EST.

To sign up, go to Registration is on a first-come, first-served basis and is limited due to system capacity. Participants must avoid sharing personal health information when asking a question.

Providers and TRICARE beneficiaries file claims for TRICARE to pay for covered services or supplies provided by civilian providers. Appeals occur when a provider or beneficiary requests reconsideration of coverage, authorization or claims decision.

The presenter for this webinar is Ms. Francine Forestell. Ms. Forestell works for the Defense Health Agency in its Communications Division. Her primary responsibility is customer service support, assisting beneficiary and others in understanding the TRICARE benefit. She has 12 year of experience in this role and served 23 years as an Army Nurse Corps Officer.

To get more information about TRICARE claims or appeals, visit

Last Updated 6/7/2016